Assistant Community Manager – Affordable Housing
About The Position
Celtic Property Management is seeking a highly personable, compassionate, and experienced Assistant Community Manager to join the established onsite team at Sunrise Vista in Phoenix, Arizona. This is not an entry-level property management position. We are looking for someone who understands affordable housing, can step into the role with confidence, and has the experience necessary to hit the ground running. Just as important as technical knowledge, we are looking for someone who genuinely enjoys working with people. Sunrise Vista serves a diverse resident population, including residents participating in SMI supportive housing programs. The right candidate must be patient, empathetic, respectful, professional, and able to work effectively with residents who may require additional understanding, communication, and support.
Requirements
- Prior Assistant Manager, Community Manager, or affordable housing property management experience
- Strong working knowledge of HUD requirements
- Experience with Section 8 and voucher-based housing programs
- Strong knowledge of LIHTC/Tax Credit compliance
- Experience with certifications, recertifications, income verification, resident files, and compliance documentation
- Experience with leasing, rent collection, delinquency, resident accounts, and notices
- Ability to understand and follow Fair Housing requirements and company policies
- Strong organizational skills and attention to detail
- Ability to manage competing priorities in a busy onsite environment
- Excellent written and verbal communication skills
- Compassionate, patient, kind, professional, and dependable personality
- Comfortable working with SMI residents and individuals from a variety of backgrounds and circumstances while maintaining appropriate professional boundaries and consistently applying property policies
- Ability to listen, de-escalate difficult situations, communicate respectfully, and treat every resident with dignity while still holding residents accountable to lease and community requirements
- Communicates, collaborates, supports coworkers, takes ownership of responsibilities, and understands that successful property operations require the entire team working toward the same goals
Nice To Haves
- Experience with Yardi strongly preferred
Responsibilities
- Assisting the Community Manager with daily property operations
- Resident relations and customer service
- Leasing and occupancy
- HUD, Section 8/voucher, and LIHTC compliance
- Certifications and recertifications
- Rent collection and delinquency follow-up
- Resident file documentation and compliance
- Coordination with the maintenance team
- Property and unit inspections
- Resident notices and correspondence
- Reporting and property management system documentation
- Supporting overall property performance and company goals
- Stepping in to support property operations when the Community Manager is unavailable
Benefits
- Competitive compensation
- Medical, dental, and vision insurance options
- Paid group term life insurance
- Paid time off
- 11 paid holidays
- Employee referral bonus opportunities
- Training and professional development opportunities
- Opportunities for career growth and advancement
- A collaborative onsite and corporate support team
- The opportunity to work for a growing property management organization
- A workplace where your experience, ideas, and contributions are valued
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
