Assistant Community Manager - Tax Credit & HUD Section 8

Pratum Companies•Philadelphia, PA

3d•Onsite

About The Position

We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by mixed market and Low-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.

Requirements

High school diploma or GED required.
Minimum of 2 years of property management experience; affordable housing experience preferred.
At least 2 years of experience with LIHTC and/or HUD Project-Based Section 8 preferred.
Active Pennsylvania Real Estate Salesperson License OR ability to obtain the license within the first 90 days of employment.
Working knowledge of affordable housing leasing, resident eligibility, income calculations, certifications, and recertifications.
Experience preparing for HUD, REAC/NSPIRE, LIHTC, or other regulatory inspections and audits.
Experience with resident management/property management software.
Strong organizational, communication, customer service, and problem-solving skills.
Experience with Yardi or another property management software system.
Ability to maintain confidential resident and property information.
Ability to work independently while supporting the Community Manager and property team.

Nice To Haves

Affordable Housing Compliance
PB Section 8
LIHTC
Leasing & Resident Relations
Recertifications
Property Management
Customer Service
File Management
Rent Collection
Property Inspections
Regulatory Compliance
Microsoft Office

Responsibilities

Assist the Community Manager with the daily operation and administration of the property.
Execute residential leases and related leasing documents in accordance with applicable requirements and company procedures.
Assist with leasing activities, including responding to prospective residents, conducting property tours, processing applications, and coordinating move-ins.
Prepare and maintain resident files and lease documentation in accordance with company policies and affordable housing requirements.
Assist with PB Section 8 and LIHTC compliance, including income certifications, recertifications, annual/interim certifications, and required resident documentation.
Maintain accurate and complete resident records and ensure required documentation is obtained and properly maintained.
Assist with rent collection, delinquency follow-up, resident account issues, and payment arrangements.
Communicate professionally with residents, applicants, vendors, and agency representatives.
Assist with preparation for property inspections, audits, and compliance reviews.
Assist with enforcing community policies, lease requirements, and applicable rules and regulations.
Enter and maintain accurate information in the property's resident management software.
Support resident retention and customer service initiatives.
Assist the Community Manager with reporting, correspondence, notices, and other administrative responsibilities.
Perform other duties as assigned.