Assistant Community Manager
About The Position
Fairview Springs is seeking a motivated, people-first Assistant Community Manager to join their team in Covington, Georgia. This role is crucial in creating a vibrant and well-run community, driving leasing efforts, delivering exceptional resident experiences, and maintaining a standout property. The ideal candidate will have multi-family leasing and management experience, thrive in a fast-paced setting, and possess a strong desire for leadership growth. This position focuses on maintaining and increasing property occupancy by fostering community and providing genuine value to residents.
Requirements
- High school diploma or GED required
- Two or more years of related experience in multi-family property management or leasing
- Strong verbal and written communication skills with residents, staff, vendors, and leadership
- Proficiency in Microsoft Word, Outlook, and Excel
- Ability to work effectively under pressure and manage competing priorities
- Self-motivated and self-directed with a drive to exceed goals
- Safety-conscious and able to work well under pressure
- Genuinely people-focused with a passion for building community
Nice To Haves
- Two years of college preferred
- Yardi Voyager experience is a plus
- Ability to develop into a team leader
Responsibilities
- Convert telephone inquiries into property visits, maintaining a call-to-show ratio of at least 65%
- Guide prospects through apartment tours using relationship-based selling; target a deposit-to-show ratio of 50% or higher
- Follow up with prospects and manage daily traffic logs in the property software
- Prepare and walk model units daily to ensure show-ready presentation
- Conduct quarterly competitor visits and complete weekly market surveys
- Support outreach marketing by connecting with local businesses in the Covington community
- Manage and grow the property’s presence on Facebook, Instagram, and other social platforms
- Monitor and respond to online reviews to maintain a strong digital reputation
- Assist in resident retention by contacting residents on the renewal expiration report each month
- Process lease applications, conduct required screening and reference checks, and ensure all files are accurate and complete
- Conduct move-in inspections and review welcome packets with new residents promptly
- Enter daily resident relations notes and prepare service requests in the property management system
- Address resident concerns including rent payments, maintenance requests, and neighbor matters professionally
- Assist with community newsletters, promotional flyers, and resident events
- Attend all resident events (advance approval required for any absence)
- Collect, record, and deposit daily rental payments, application fees, and security deposits
- Assist in preparing weekly and monthly financial reports
- Support timely legal action for evictions when necessary
- Complete initial and annual Fair Housing training and all assigned online training on schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
