Assistant Community Manager

HOBAN & ASSOCIATES, LLC • Seattle, WA

7d • Onsite

About The Position

We’re looking for a detail-oriented and driven Assistant Community Manager who thrives in a multi-site environment and has an understanding of affordable housing programs and compliance. The ideal candidate is highly organized, adaptable, and able to balance priorities across multiple communities while maintaining accuracy in certifications, recertifications, and reporting. Strong customer service, communication skills, and a proactive approach to problem-solving are essential. Experience in property management and a passion for supporting residents and building strong communities are key to success in this role. This Is More Than a Job — It’s Your Opportunity to Make a Difference.

Requirements

• High School education or equivalent
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Previous clerical/administrative experience and experience with office computers and software
• Type 35+ words per minute
• Comfortable with a 10-key and can reconcile account ledgers
• Must have a valid driver’s license and be able to drive
• Must have reliable transportation
• Able to speak to residents and maintain good working relations with other team members and any contract laborers working on the property

Nice To Haves

• Understanding of affordable housing programs and compliance
• Experience in property management

Responsibilities

• Assist with leasing phone calls, email, marketing, and community tours
• Handle accounts receivable - input new resident information in the software system including concessions if offered, process rent payments, track partial payments, late payments, NSF payments, and rent delinquencies, and process evictions if necessary
• Reconcile resident ledgers monthly and during move-outs for timely disposition of security deposits
• Organize resident files and review all rental applications, lease agreements, and lease renewals for accuracy and compliance
• Assist Community Manager in preparation of weekly and monthly financial reports
• Enforce apartment community rules and regulations and assist with resident disputes
• Respond to resident inquiries, work orders, and concerns promptly and with proper documentation
• Assist the Manager in maintaining the curb appeal of the community and in ensuring the buildings are up to government and environmental regulations
• Ensure employee compliance with the Washington State Residential Landlord & Tenant Act

Benefits

• No-Cost Medical, Dental & Vision Coverage (employee-only)
• Life Insurance (employer-paid basic coverage)
• Voluntary Life & Supplemental Insurance (AFLAC)
• 401(k) Plan with Employer Match
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Employee Discounts (LifeMart & more)
• Pet Insurance through MetLife

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED