Assistant Community Manager

Towne Properties•Franklin, OH

1d•Onsite

About The Position

Love Where You Work! At Towne Properties, we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Position: Assistant Community Manager Location: Emerald Edge Apartments - Franklin, OH Competitive pay: $18–$20/hour, with the potential to earn more through leasing incentives and bonuses. Office Hours: Tuesday-Friday 9am-6pm and Saturdays10am-2pm Make an Impact As an Assistant Community Manager, you’ll support daily operations, connect with residents and prospects, and help keep the community running smoothly.

Requirements

1+ year of experience in property management or leasing, preferably in multifamily housing
Strong customer service and communication skills (verbal and written)
Proficiency in Microsoft Office (Excel, Word, Outlook)
Detail-oriented with strong time management and multitasking abilities
Understanding of sales, marketing, and basic property compliance
Ability to handle challenges with professionalism and problem-solving skills
Valid driver’s license, reliable transportation, and auto insurance required
Willingness to complete a background and drug screening upon offer

Responsibilities

Welcome prospective residents, conduct tours, and guide them through the leasing process
Support daily operations to meet financial and occupancy goals
Ensure apartments and community areas are ready for new move-ins
Manage leasing activities, move-ins/outs, renewals, and resident records in Yardi
Handle rent collection, notices, and delinquent accounts with professionalism and accuracy
Assist with community events, resident relations, and property reporting
Partner closely with the Community Manager to maintain a high standard of service and performance