Assistant Community Manager - Arcadia at Waterway Hills

Greystar•Longs, SC

2d•$23 - $25•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. It performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The role is at a 296-unit garden-style community in the lease-up stage. The posted schedule is Monday through Friday, 9 a.m. to 6 p.m., plus rotating weekends; the position also requires a flexible schedule that includes taking call during evenings, weekends, and holidays. The position carries out sales and leasing activities, prepares apartments and community spaces for tours and move-ins, monitors market and competitor conditions, and implements marketing plans. It uses on-site property-management software to manage availability, leasing activity, and resident and prospect records. It also follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The hourly pay range is $23.00–$25.00. The role may be eligible for weekly, monthly, and/or quarterly bonus programs. Benefits for full-time employees include insurance coverage, paid time off, onsite housing discounts for onsite team members subject to availability and discount terms, a paid sabbatical after qualifying service, 401(k) matching, paid parental leave, fertility-benefit reimbursement, and other voluntary benefits.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Travel may be required to assist other properties, attend training, or attend business meetings.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies for concessions, specials, and occupancy programs.
Design and carry out marketing activities, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property-management software to track apartment availability and leasing activity and maintain resident and prospect data.
Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, calls, or other contact to support leasing and renewals and ensure satisfaction.
Support the lease-renewal program by preparing renewal packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, take action to resolve problems, and document or route requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional vacation accrual with tenure and a birthday day off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs.