Assistant Community Manager Apartment Community

IPG - Sage • Minneapolis, MN

9h • $26 - $30 • Onsite

About The Position

We are seeking a dedicated Assistant Community Manager to support the operations at Greenway Apartments, a 196-unit conventional apartment community in Minneapolis, MN. This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

Requirements

• 1+ years’ experience as an assistant manager at a conventional multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Strong communication skills and works well as a team
• Strong computer skills
• A positive attitude

Nice To Haves

• Knowledge of affordable housing programs, including Section 8, or other affordable housing programs is preferred but not required.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Oversees the application process for new move-ins and at each recertification within established regulatory guidelines
• Assist with lease renewals, waitlist management, and move-in/move-out procedures in accordance with affordable housing guidelines
• Markets vacant units in accordance with approved marketing plan
• Meets with and responds to resident concerns, requests, and complaints
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Oversees the collection of rents and other monies, reviews all delinquent accounts and resident receivables
• Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walks property daily to ensure common areas are in good condition
• Performs annual or more frequent inspection of units and follow ups

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed