Assistant Community Manager

Havenpark Communities•Auburn, AL

13d•Hybrid

About The Position

Havenpark Communities is seeking an Assistant Community Manager to play a hands-on role in keeping their community running smoothly. This role involves resident relations, collections, leasing support, and work order management. The Assistant Community Manager will work closely with the Community Manager, learning the business from the inside out and making a difference for residents. Occasional travel may be required.

Requirements

At least 1 year of experience in property management or a related field.
Strong verbal and written communication skills.
Highly organized with a sharp eye for detail and ability to juggle multiple priorities.
Self-starter who takes initiative and follows through.
Collaborative, team-first mindset with a genuine desire to grow.
Comfortable with office technology and spending time at a desk and walking the community.
Ability to pass a criminal background check.

Responsibilities

Be a visible, approachable presence in the community, building trust with residents.
Address resident concerns with genuine care and urgency, escalating to the Community Manager when necessary.
Plan and execute community events to foster a sense of belonging.
Prepare resident bills and statements for Community Manager approval.
Ensure accurate and timely rent collection.
Execute required legal notices and actions in compliance with state law and Fair Housing Standards.
Help ensure homes are move-in ready and meet quality standards.
Support the Community Manager and Sales & Leasing Agent with document preparation for new move-ins and lease renewals.
Oversee the work order process to ensure maintenance requests are resolved within 48 hours.
Maintain accurate records and communicate status updates to residents and the operations team.