Assistant Community Manager

Wgp Property Management • Rock Hill, SC

43d • Onsite

About The Position

As an Assistant Community Manager, you’ll play a vital role in supporting the overall success of the community — helping ensure it remains safe, well-maintained, and welcoming. If you’re motivated by teamwork, organization, and making a positive impact where people live, this could be the perfect opportunity for you.

Requirements

• Prior experience in property management, hospitality, customer service, or related fields preferred
• Strong communication and leadership skills with the ability to foster positive resident and team relationships
• Excellent problem-solving and organizational skills with attention to detail
• Basic understanding of budgeting, financial management, and cost control
• Familiarity with Fair Housing laws and general property management practices (training provided if needed)
• Proficiency in computer software and comfort learning new systems (Rent Manager experience a plus)
• Self-motivated, proactive, and capable of working independently while managing multiple priorities
• Demonstrated commitment to professionalism, integrity, and creating positive community experiences
• Ability to use company-provided computers, property management software, and related technology tools
• Valid driver’s license with a clean driving record and ability to safely operate a vehicle
• Reliable personal transportation with the ability to respond quickly to community needs or emergencies
• Physically able to navigate throughout the community on paved and unpaved roads
• Able to access various areas of the property, including the sides and rear of homes, to read utility meters
• Comfortable walking the community multiple times per week to perform inspections and ensure property standards
• Capable of performing light physical tasks such as painting, cleaning, and basic upkeep when needed
• Willingness to complete random drug testing as required, in compliance with all applicable Local, State, and Federal regulations
• Employment is contingent upon the successful completion of any lawfully permitted background check conducted after a conditional job offer, consistent with Local, State, Federal, and other applicable laws
• Must meet company standards for reliability and trust appropriate for a position of responsibility within a residential community

Nice To Haves

• Rent Manager experience a plus

Responsibilities

• Assisting the Community Manager with all aspects of community operations and resident support.
• Helping deliver a safe, reliable, and attractive community that residents are proud to call home.
• Supporting performance goals tied to four key indicators, ensuring the community runs efficiently and effectively.
• Ensure Safety and Compliance – Maintain a safe, compliant, and well-organized community for residents and staff.
• Maximize Profit and Home Sales – Oversee financial performance, manage budgets responsibly, and support home sales and occupancy goals.
• Foster Resident Satisfaction – Build strong relationships, handle resident concerns with care, and create an environment where people are proud to live.
• Enhance Community Appearance – Take pride in the community’s presentation, ensuring it remains clean, attractive, and well-maintained.
• Maintain a safe, compliant environment for residents and team members.
• Understand and follow Federal Fair Housing laws and OSHA safety standards.
• Accurately record work hours and ensure all activities align with company policies.
• Oversee all community revenue, including rent collection, home sales, and utility billing.
• Market available homes and lots through effective advertising and outreach.
• Manage the application process—issuing, reviewing, and approving applications in line with company and Fair Housing guidelines.
• Welcome new residents and ensure they understand community rules and expectations.
• Collect and deposit rents, and follow up on late payments with professionalism and persistence, keeping detailed notes in Rent Manager.
• Read and record utility meters monthly (as applicable).
• Identify and grow additional revenue streams, such as parking, storage units, and other community amenities.
• Track homes for sale by owners within the community per WGP Property Management procedures.
• Manage spending responsibly—think like an owner by evaluating every purchase: Do we need it? Can we buy smarter or spend less?
• Obtain at least three bids for any job over $1,500 and regularly look for ways to reduce recurring costs without sacrificing quality.
• Build strong relationships with residents by promoting a positive, respectful community atmosphere.
• Plan and coordinate community events such as BBQs, clean-up days, and other engagement activities.
• Write and distribute community newsletters to keep residents informed.
• Enforce rules fairly and consistently to maintain a safe, pleasant environment.
• Take ownership of your community’s appearance — its reputation starts with how it looks.
• Supervise landscaping, maintenance, and contractors to ensure high standards of upkeep.
• Lead by example: if something is dirty, clean it; if it’s broken, fix it; if it’s messy, tidy it up.
• Ensure all work is completed safely and that proper protective equipment is used.

Benefits

• A positive, team-oriented work environment that reflects our Company Values
• Opportunities for career growth and advancement within the organization
• Paid holidays, paid time off (PTO), and paid sick leave to support work-life balance
• Health insurance options, including medical, dental, vision
• Voluntary benefits available, including life insurance, Short-Term Disability (STD), Long-Term Disability (LTD), Legal Care Plan, Flexible Spending Account (FSA)
• 401(k) plan with company match to help you plan for the future

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed