Assistant Community Manager - Regency Park

CRM Residential•Coatesville, PA

7d•$22 - $24•Onsite

About The Position

The Assistant Community Manager acts as secretary, receptionist, and leasing clerk for the building. They set the mood for the building by virtue of the fact that the Assistant Community Manager is the first contact person for visitors to the property as well as residents of the property. They must be familiar with every aspect of the site's policies and procedures and will be in charge upon the absence of the Community Manager. CRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every day. Working at CRM Residential is so much more than a job, it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference.

Requirements

High School diploma or equivalent
3 years of experience in property management or real estate.
Excellent written and verbal communication skills
Strong organizational and project management skills
Section 8
Some supervisory experience
Ability to work independently and as part of a team
Passion for building and engaging communities
Valid driver's license and reliable transportation

Nice To Haves

Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred

Responsibilities

Process recertifications in accordance with HUD requirements, Section 42 of the IRS and Community Realty Management Procedural Manuals.
Maintain and update resident files in accordance with CRM Residential procedures.
Assist the Leasing Agent on showing ready apartments.
Interviewing applicants, sending out the necessary forms for income verification and processing application package for approval and informing new applicants of requirements for residency.
Assist with scheduling appointments including interviews, lease signing for move INS.
Assist with incoming telephone calls, receiving and stamping all incoming mail.
Purchase of all office supplies for the administrative operation of the property and process purchase orders for payment in the absence of the Property Manager.
Maintain an inventory of all required forms and keep them up to date according to Community Realty Management instructions.
Assist the Community Manager with program activities as necessary, and/or Resident Meetings.
Collect and process all payments for rent, late charges, damages, late fees and other approved charges. Follow through with the actions on the timeline including legal proceedings for non-payment.
Responsible for daily deposits of rents and faxing required documentation to the Accounts Payable. Directly responsible for the accuracy of the rent rolls.
Responsible for the daily filing of all personal correspondence or resident’s files.
Monitor the office and maintenance staff in the absence of the Community Manager.
Refer residents, as necessary, to other agencies which might be better able to offer assistance.
Develop and implement a continuing program of activities with and for apartment residents, including special events and ongoing instructional and recreational activities, such as the Neighborhood Network Center.
Supervise Leasing /Administrative Assistant and monitor various reports for timeless and efficiency.
Submit timely and accurate reports to CRM Residential such as but not limited to, Weekly Activity Reports, Time Sheets, Collection Activity Report, Recert Report, etc.
Assist in month end closing by following check list provided by CRM Residential. Review the accuracy of the monthly reports.
Assure that timeline is followed and that letters to delinquent residents are processed and mailed in accordance with timeline.
Attend training as requested by CRM Residential.