Assistant Community Manager

Modern HR • Vista, CA

17d • Onsite

About The Position

We are looking for a proactive and customer-focused professional for a beautiful property in Vista California. The ACM help support daily community operations, strengthen resident and customer relationships, and contribute to a positive, well-organized property experience. This role works closely with leadership and onsite teams to assist with leasing, service coordination, communication, and administrative tasks that support a high-quality community environment. Bilingual preferred!

Requirements

• Strong communication and interpersonal skills with a service-oriented mindset.
• Ability to stay organized, manage multiple priorities, and follow through on tasks.
• Comfort working in a fast-paced environment and handling resident interactions professionally.
• Basic proficiency with computers, property management systems, and standard business software.
• Attention to detail and a commitment to accurate recordkeeping and documentation.
• Ability to work collaboratively with team members, vendors, and residents.
• Problem-solving skills and a proactive approach to supporting community needs.

Nice To Haves

• Experience in property management, multifamily housing, leasing, hospitality, customer service, or a related field.
• Familiarity with resident relations, leasing processes, and administrative support responsibilities.
• Knowledge of fair housing guidelines and customer service best practices.
• Bilingual preferred

Responsibilities

• Support the day-to-day operations of the community and assist in maintaining a welcoming, professional environment.
• Help respond to resident, customer, and vendor inquiries in a timely and courteous manner.
• Assist with leasing activities, including touring prospective residents, preparing paperwork, and following up on leads.
• Support resident retention efforts through strong communication, service follow-up, and issue resolution.
• Coordinate with maintenance and other internal teams to help ensure resident concerns are addressed efficiently.
• Assist with rent collection efforts, account reviews, notices, and related administrative processes as needed.
• Prepare reports, update records, and maintain accurate documentation for community operations.
• Support marketing initiatives, outreach efforts, and community events that enhance the resident experience.
• Help ensure compliance with company policies, fair housing requirements, and applicable regulations.
• Take on additional duties and special projects as assigned to support overall community success.

Benefits

• This is an opportunity to contribute to a team-oriented environment where your communication skills, organization, and customer service mindset can make a meaningful impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed