Assistant Community Manager- Affordable housing HUD

Pratum CompaniesColorado Springs, CO
Onsite

About The Position

We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by HUD/Section 8 regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with Section 8 requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.

Requirements

  • At least 2 years previous property management experience in the affordable housing industry – REQUIRED
  • 2 + years' experience in HUD/Section 8 compliance, certification and recertification
  • Excellent and premiere customer service orientation
  • Be able to perform job duties with limited oversight in a fast-paced environment
  • Excellent verbal and written communication skills
  • Accounts receivable and collections experience
  • 2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry HUD/Section 8 designations
  • Attention to detail and ability to work independently on assignments
  • Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet
  • Ability to read and write English fluently
  • Ability to accurately perform intermediate mathematical functions
  • Ability to understand and perform all on-site resident management software functions
  • A minimum of two years of experience in residential property management as a Community Manager
  • Minimum of basic knowledge of computers
  • Ability to use Outlook and OneSite/Yardi
  • Intermediate knowledge of Microsoft Suites
  • Minimum of basic Internet knowledge

Nice To Haves

  • Ideal candidate will hold a certification related to HUD/Section 8 or compliance, such as TCS or COS

Responsibilities

  • Assist with the management of the affordable housing/section 8 compliance, certification, and recertification programs for HUD.
  • Maintain property waiting list
  • Coordinate on-site data collections and processing of resident information
  • Schedule resident recertification interviews and follow through to completion
  • Ensure proper calculation of income, assets, rent levels, etc.
  • Assist manager with accounts receivables and account payables
  • Coordinate apartment inspections and create work request
  • Assist residents with inquiries
  • Maintain resident files in accordance with company policy & regulatory agency policy
  • Assist office staff on other tasks, including collection of rents and social activities
  • Assist with the several administrative and leasing tasks
  • Perform other duties as assigned by management

Benefits

  • Medical
  • Dental & Vision
  • Prescription Drug Program
  • Paid Vacation & Holiday
  • Paid Personal/ Sick Leave
  • Company Paid Life Insurance
  • Company Paid AD& D Insurance
  • Company Paid Short-Term Disability
  • Company Paid Long-term Disability
  • Supplemental Life Insurance
  • Dependent Supplemental Life Insurance
  • Educational Assistance
  • Financial Planning
  • Retirement Savings Plan with company matching
  • Company outings and events
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