Assistant Community Manager

Parkbridge • Surrey, BC

5d

About The Position

The Assistant Community Manager supports the day-to-day operations of a residential mobile home park community. This role assists in ensuring the property is well maintained, residents are supported, and community standards are consistently upheld. The position plays a key role in resident relations, administrative support, maintenance coordination, and enforcement of community rules and policies.

Requirements

• Passion for excellence in customer service delivery
• Administrative and Property Management experience an asset
• Two years relevant experience and post-secondary education preferred
• Ability to communicate with co-workers and supervisors effectively and professionally, both oral and written
• Strong attention to detail, problem-solving, and follow-up is required
• Superior ability to develop and sustain cooperating working relationships with staff, contractors, the public, and especially residents
• Familiarity with smart phone and tablet technology
• Self-starter with high degree of initiative, flexibility, and professionalism

Nice To Haves

• Knowledge of Yardi Voyager and MS Office preferred

Responsibilities

• Assist in the daily operations of the community, including resident services, inquiries, and issue resolution.
• Support communication with residents regarding notices, community updates, and compliance matters.
• Coordinate and follow up with contractors and vendors to ensure maintenance and service requests are completed in a timely manner.
• Conduct site inspections and report maintenance, safety, or bylaw concerns.
• Assist with enforcement of community rules, regulations, and lease agreements in a fair and consistent manner.
• Support move-in and move-out processes, including inspections and documentation.
• Maintain accurate records, files, and administrative documentation related to residents and property operations.
• Assist in preparing notices, reports, and correspondence as required.
• Support emergency response procedures and after-hours issues when required.
• Contribute to maintaining a clean, safe, and well-managed community environment.

Benefits

• We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community.
• Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.
• QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree