Assistant Community Manager-Lucero

EUREKA MULTIFAMILY GROUP•Austin, TX

3d•Onsite

About The Position

Eureka Multifamily Group is seeking an Assistant Community Manager for a 173-unit multi-family community in Austin, Texas. Assistant Property Managers support daily property operations through administrative tasks, organizing property viewings, and managing resident relations. They are also responsible for inspecting property conditions and coordinating maintenance. Their role is crucial in ensuring the property is maintained within budget and complies with regulations like Section 42, HUD 4350, and state/federal laws.

Requirements

High school diploma/GED.
At least 1 year of affordable housing property management experience including HUD and project-based section 8.
Bilingual is a plus.

Nice To Haves

Degree in business, management or real estate preferred.

Responsibilities

Ensure accurate maintenance of property records (lease and general files) in a secured area.
Complete all required reports accurately and on time.
Inspect property regularly for maintenance and curb appeal.
Lease to households meeting income restrictions, rental criteria, and HUD guidelines.
Ensure all application paperwork is completed and complies with program requirements, requiring manager's signature.
Maintain lease and renewal practices according to HUD/CA/TC guidelines, including certification, verification, annual re-certifications, tenant notification, and interim processing for HUD properties.
Assist the Property Manager in audit preparations and ensure on-site compliance.
Handle record keeping and reporting in accordance with HUD/TC/ADHP/HOME/Bond regulations.
Maintain waiting and transfer lists per HUD/CA/TC guidelines.
Collect rents and implement procedures for delinquent accounts.
Initiate eviction procedures for non-payment of rent.
Maintain accurate records of rent collections.
Collect and record security deposits.
Calculate and report escalations or other charges to residents to the Property Manager.
Perform other duties assigned by manager or corporate executive.
Manage maintenance and other staff in the absence of the Property Manager or Regional Manager.
Ensure lease files are complete and all lease-related documents are executed properly according to program requirements (HUD, LIHTC, Mod-Rehab, etc.).
Prepare and schedule property viewings, conduct property tours, and interview prospective tenants.
Process applications, conduct credit checks, and negotiate contracts.
Ensure resident satisfaction, indicated by high renewal rates and few complaints.
Address and resolve resident questions, concerns, and complaints promptly.
Assist new residents with community procedures, parking, hours, mail, etc.
Ensure residents are provided with a clean, safe, and well-maintained home.
Maintain organized and updated resident files and records.
Report any problems or issues to the property manager.