Assistant Community Manager - Willowdale Crossing Apartments

Berger Communities • Frederick, MD

1d • Onsite

About The Position

The Assistant Community Manager role at Willowdale Crossing Apartments is a full-time position responsible for developing and executing marketing and leasing strategies to achieve leasing goals and budgeted occupancy. This role involves leading the leasing team, overseeing collections efforts, managing the resident lease cycle, and supporting the Community Director with administrative and financial tasks. The position emphasizes delivering exceptional resident satisfaction through professional and responsive interactions, while ensuring adherence to company operations policies and procedures.

Requirements

• Two years of property management experience is required.
• Exceptional interpersonal, written, and verbal reasoning/ communication skills and critical thinking ability
• Demonstrate excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment.
• Be dependable, reliable and follow through on commitments, producing timely work to required or higher standard.
• Be attentive to detail and monitoring adherence to company standards and policies.
• Positive, “can-do" attitude, professionalism, and a high level of enthusiasm and ownership
• Demonstrated proficiency with Microsoft Office and general computer skills.
• Experience with property management software
• Knowledge of Fair Housing laws

Responsibilities

• Develop and execute a marketing and leasing strategy at the community to achieve leasing goals and budgeted occupancy.
• Lead leasing team: assist in hiring, set goals, monitor performance, coach, counsel, and recommend training as needed.
• Oversee and lead consistent collections efforts to achieve minimum outstanding delinquency.
• Oversee all stages of resident lease cycle including application approvals, move-ins, renewals, and move-out processes, providing resolutions to any resident opportunities that arise.
• Support Community Director in administrative, oversight and financial tasks as requested.
• Ensuring the successful execution of all company operations policies and procedures
• Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts for Medical Expenses and Dependent Care
• Short-Term Disability Income Insurance – at no cost!
• Long-Term Disability Income Insurance – at no cost!
• Life Insurance – at no cost!
• 401K plan with employer match
• Tuition assistance program
• $1,000 employee referral rewards
• 15 PTO days per year
• 1 volunteer time off day per year
• 20% rent discount at any Berger community
• Paid holidays and 2 floating holidays
• monthly renewal bonus
• occupancy bonus
• leasing commissions in the amount of $100/lease

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed