Assistant Community Manager Manufactured Housing Community PART TIME

Investment Property Group•Grants Pass, OR

1d•Onsite

About The Position

Investment Property Group is seeking a dedicated Assistant Community Manager to support the operations at two senior (ages 55+) manufactured housing communities, Rogue Lea and Westlake Village, both located in Grants Pass, OR. The ideal candidate will be proactive, thrive in a fast-paced environment, and enjoy sales, connecting with people, and administrative tasks. This role involves assisting with leasing, resident relations, rent collection, and ensuring compliance with property policies. The Assistant Manager will also coordinate maintenance requests and help maintain a high level of resident satisfaction, contributing to a positive community environment.

Requirements

1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units.
Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
Exceptional time management and problem-solving skills.
Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
Experience with rent collection and delinquency management.
Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
Ability to handle complaints and ensure community standards are upheld.
Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central).
Must have a valid driver's license.

Responsibilities

Represent Investment Property Group in a positive and professional manner at all times.
Drive daily sales and marketing efforts to promote and sell available homes within the community.
Conduct community tours and engage prospective buyers with professionalism and enthusiasm.
Manager and host open houses on weekends as needed to showcase available homes.
Attend after-hours marketing events as needed to promote the community (with flexible weekday hours to maintain a 40-hour work week).
Assist the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure.
Responsible for administrative functions and the preparation of reporting documentation.
Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market.
Meet with and respond to resident concerns, requests, and complaints.
Monitor home-site curb appeal, model appearance and signage.
Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently.
Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.
Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.
Walk property daily to ensure common areas are in good condition.
Work to ensure that residents have a clean, safe, and well-maintained community.
Perform annual or more frequent inspection of units and follow ups.