Assistant Community Manager Manufactured Housing Community

IPG - Sage•Grants Pass, OR

14h•$24 - $28•Onsite

About The Position

Investment Property Group is seeking a dedicated Assistant Community Manager to support the operations at two senior (ages 55+) manufactured housing communities: Rogue Lea (215 homes) and Westlake Village (93 homes), both located in Grants Pass, OR. The ideal candidate is a proactive individual who thrives in a fast-paced environment and enjoys sales, a fast-working environment, and connecting with people. This role involves assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. Strong organizational skills are essential to support the property management team and foster a positive community environment.

Requirements

1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
Exceptional time management and problem-solving skills
Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
Experience with rent collection and delinquency management
Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
Ability to handle complaints and ensure community standards are upheld
Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
Must have a valid driver's license

Responsibilities

Represent Investment Property Group in a positive and professional manner at all times
Drive daily sales and marketing efforts to promote and sell available homes within the community.
Conduct community tours and engage prospective buyers with professionalism and enthusiasm
Manager and host open houses on weekends as needed to showcase available homes.
Attend after-hours marketing events as needed to promote the community (with flexible weekday hours to maintain a 40-hour work week).
Assists the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
Responsible for administrative functions and the preparation of reporting documentation
Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
Meets with and responds to resident concerns, requests, and complaints
Monitors home-site curb appeal, model appearance and signage
Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
Walks property daily to ensure common areas are in good condition
Works to ensure that residents have a clean, safe, and well-maintained community
Performs annual or more frequent inspection of units and follow ups