Assistant Community Manager (Affordable Housing)
Pratum Companies•Silver Spring, MD
•Onsite
About The Position
This position is responsible for assisting the Community Manager in the overall operations of the property, development in Silver Spring, MD oversight of the teams, and maintain community compliance with all policies, procedures, and internal quality control standards.
Requirements
- At least 2 years previous property management experience – REQUIRED
- Previous Yardi experience - REQUIRED
- Previous working experience in recertification and compliance of the section 8 process - REQUIRED
- Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations
- Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
- Outstanding customer service skills
- Exceptional verbal and written communication skills
- Attention to detail and ability to work independently on assignments
- Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet
- Ability to read and write English fluently
- Ability to accurately perform intermediate mathematical functions
- Ability to understand and perform all on-site resident management software functions.
- A minimum of two years of project-based Section 8 experience in residential property management.
- Minimum of basic knowledge of computers
- Ability to use Outlook and OneSite/Yardi
- Intermediate knowledge of Microsoft Suites
- Minimum of basic Internet knowledge
Nice To Haves
- COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience preferred
Responsibilities
- Assist with the management of the affordable housing recertification process and compliance.
- Maintain property waiting list
- Building positive relationships with prospective and current tenants
- Coordinate on-site data collections and processing of resident information
- Schedule resident recertification interviews and coordinate the apartment inspections
- Ensure proper calculation of income, assets, rent levels, etc.
- Investigates and helps resolve complaints, disturbances and violations
- Maintain resident files in accordance with company policy & regulatory agency policy
- Assist with task associated with the operation of the property: leasing, rent collections, resident services and maintenance
- Preparing and executing detailed and legally compliant lease agreements
- Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
- Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
Benefits
- 2 weeks paid vacation
- 11 paid holidays
- health & welfare benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
