Assistant Community Director (Assistant Property Manager)

American Property Management•Tacoma, WA

6d•Onsite

About The Position

American Property Management (APM) is seeking an Assistant Community Director for Terravista Apartments in Tacoma, WA. Founded in 1987, APM is a leader in multifamily community management with over 5,500 units under management. APM utilizes modern technology and AI tools to enhance efficiency and focus on high-impact problem-solving. The company seeks innovative individuals passionate about using technology to drive the company forward. This is a 280-unit garden-style community built in 1990.

Requirements

2+ years of property management experience with 1+ year as an assistant, or 3+ years of leasing/property management experience within the last 10 years required.
Must have experience working at Class A and/or Class B communities.
Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws.
Customer service experience required.
High School Diploma/GED required.
Demonstrates exceptional attention to detail and organizational abilities.
Proficient in effective communication and teamwork.
Maintains a positive outlook and embraces a collaborative team approach.
Shows responsibility and takes pride in their work.
Fluent in English, with strong reading, speaking, and writing skills.
Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Nice To Haves

Onesite and/or Knock experience preferred.

Responsibilities

Connecting with prospects via email, phone and appointments and conducting virtual and/or in-person unit tours while showcasing the wonderful things our property has to offer.
Working alongside your colleagues to help residents, build rapport and making our community feel like home!
Assisting in addressing problems between residents and facilitating healthy resident relations.
Researching and forecasting market trends – preparing for upcoming trends and brainstorming new and creative ideas to keep our community thriving.
Contributing to running property operations by preparing reports for the Community Director.
Building upon our sense of community by organizing events for residents and ensuring they meet APM’s Quality Standards.
Managing the leasing and renewal process by handling transactions, taking appropriate information and keeping records organized and accurate.

Benefits

Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium.
401k contribution opportunity with an annual company match.
Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
Paid vacation starting at two weeks and increasing with tenure.
11 paid holidays, including 2 personal holidays of your choice.
Monthly Leasing Bonuses!
Comprehensive training programs and development opportunities.
A company-wide commitment to diversity and inclusion.
A positive work environment where employee’s contributions are valued.
A fun culture with team-building activities and events.