Conventional Assistant Community Director

Elmington Living • Nashville, TN

1d • Onsite

About The Position

At Elmington Living, we don't just manage properties — we build communities people are proud to call home. As the team behind 70+ affordable and market-rate assets across the country, we've earned our reputation through relentless care, sharp execution, and an eye for detail that never quits, guided by People First, Always. Execution with Integrity. Excellence by Design.

The Assistant Community Director (ACD) supports the Community Director in the daily operation of the property, with a primary focus on resident accounts, office operations, and leasing support. The ACD acts as the on-site leader in the Community Director's absence and plays a key role in maintaining accurate financial records and resident satisfaction.

Requirements

• 2+ years of property management experience required
• Fair Housing certification required within 7 days of employment
• High attention to detail and accuracy, particularly with financial documentation
• Strong organizational and time-management skills
• Professional, courteous communication with residents and staff
• Ability to work independently and exercise sound judgment in the CD's absence
• Comfortable managing sensitive resident financial and personal information

Nice To Haves

• Experience with RealPage/OneSite, Yardi, Fortress, or similar property management software preferred

Responsibilities

• Assist with Daily Operations reports, due daily to equity partners, owners, asset management, and leadership
• Process rent payments, post charges, and manage resident ledgers
• Assist with delinquency tracking, notices, and collection efforts
• Support execution of the property's action plan, tracking follow-through on assigned initiatives
• Conduct prospect tours, maintain the tour path, follow up with prospects and applicants, send welcome emails, and assist with move-in orientations for new residents
• Serve as a point of contact for resident inquiries, concerns, and service requests
• Assist with renewal outreach and lease expiration management
• Step into the Community Director role for daily operations during absences
• Confirm move-in funds are received, the lease is signed, and utilities are set up prior to resident move-in
• Maintain accurate resident files and lease documentation
• Support scheduling and coordination of vendor and maintenance activity as needed
• Assist with move-in/move-out inspections and apartment home turn coordination

Benefits

• Medical coverage begins on the first of the month following your hire date
• Dental coverage begins on the first of the month following your hire date
• Vision coverage begins on the first of the month following your hire date
• Life insurance
• Short-term disability coverage
• Long-term disability coverage
• 401(k) plan with company match after 90 days
• Vacation time
• Sick time
• Personal time
• 10 paid holidays each year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed