Assistant Community Director - Affinity at South Hill

Affinity Living Communities•Spokane, WA

2d•Onsite

About The Position

We are hiring for a people-focused Assistant Community Director for our 55 and older, active adult community - Affinity at South Hill. As the Assistant Community Director, you will support and assist the Community Director in the overall operation of the assigned community. In this role, you will be responsible for the administrative support of financial records and maintaining resident files while assisting with leasing, marketing, and resident relations for the community.

Requirements

Must be a team player who takes a “we over me” approach to building and sustaining relationships with others.
Must be determined, ambitious, and self-motivated.
Prior multifamily property management experience preferred.
Excellent communication skills; must be proficient in speaking, reading, and writing in English.
Strong computer skills, including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions.
Willingness to work evenings and weekends as necessary.
High School diploma or equivalency certificate.
Valid driver’s license and insured, operable vehicle.

Responsibilities

Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment.
Operate the property in the absence of the Community Director.
Assist the Community Director in property operations by preparing weekly reports, move-out paperwork, and month-end reports.
Complete daily transactions and financial tasks such as collecting and posting rent deposits, fees, and other payments.
Review resident files and accounting records to determine unpaid and/or late fees owed.
Maintain accurate records, including leasing records, liability insurance, resident and property activities, etc.
Assist the sales team by greeting prospective residents, gathering information from leads, showing apartment homes, closing, and obtaining lease deposits.
Support the leasing and renewal process by ensuring complete and accurate applications, handling transactions, and keeping records organized and accurate.
Assist with credit and background checks.
Help ensure applications are fully approved prior to move-in.
Work with Marketing and Sales to understand current marketing and sales programs.
Research and understand local competition and market conditions.
Conduct move-in orientations.
Participate in resident led events and activities.
Observe the condition of the grounds, buildings and model apartment homes on a regular basis and report any irregularities or maintenance needs to the Community Director.
Assist residents with the reporting and recording of maintenance needs.
Comply with all company policies/procedures and Fair Housing Laws.

Benefits

Competitive pay, $24-$26 per hour (based on experience).
Quarterly bonus incentive.
Annual performance review with potential merit increase.
Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.
Flexible Spending Accounts- for healthcare and dependent care.
Disability, AD&D, and Life insurance.
401(k) with 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.