Assistant Community Association Manager (PAZ51126)

RealManage•Phoenix, AZ

9d•Onsite

About The Position

The Assistant Community Association Manager plays a key supporting role in the management and operations of assigned communities. Working closely with the Community Association Manager (CAM), this position helps ensure communities run smoothly and in compliance with governing documents, applicable laws, and company policies. The role focuses on delivering exceptional service to homeowners, Board members, and vendors. RealManage is a fast-growing, tech-forward HOA management company where careers can take off and success is celebrated. They are Certified™ by Great Place to Work® and operate in 16 states and Washington, D.C., serving a wide range of communities with an innovative, tech-driven approach. RealManage's mission is to deliver smart, transparent, and personalized solutions that exceed expectations, valuing growth, integrity, and genuine connection.

Requirements

Previous experience in property management, HOA/condominium management, real estate, hospitality, or a related field is preferred.
Strong organizational skills with the ability to prioritize and multitask effectively.
Excellent verbal and written communication skills.
Positive, customer-focused attitude with a professional demeanor.
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus.
Ability to work independently and collaboratively in a dynamic, fast-paced environment.
Must have a valid driver's license.
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Ability to work a standard schedule, with occasional extended hours as required.

Nice To Haves

Experience with property management software is a plus.

Responsibilities

Provide administrative and operational support to the Community Association Manager across multiple communities.
Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service.
Assist in the preparation and distribution of meeting agendas, Board packets, and meeting minutes.
Coordinate with vendors and contractors to ensure timely, high-quality service and adherence to community standards.
Support financial processes, including invoice tracking, budget monitoring, and assessment follow-up, under the direction of the CAM.
Conduct regular property inspections and assist with enforcement of community rules and regulations.
Maintain organized and accurate records, reports, and documentation in line with company and association requirements.
Help plan and coordinate community events and communication efforts.
Perform other duties as assigned to support the effective management of assigned communities.