Assistant Community Association Manager / ACAM (MAZ51126)

RealManage • Mesa, AZ

5d • Onsite

About The Position

The Assistant Community Association Manager plays a key supporting role in the management and operations of assigned communities. Working closely with the Community Association Manager (CAM), this position helps ensure communities run smoothly and in compliance with governing documents, applicable laws, and company policies. The role focuses on delivering exceptional service to homeowners, Board members, and vendors.

Requirements

• Strong organizational skills with the ability to prioritize and multitask effectively.
• Excellent verbal and written communication skills.
• Positive, customer-focused attitude with a professional demeanor.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.

Nice To Haves

• experience with property management software is a plus.

Responsibilities

• Provide administrative and operational support to the Community Association Manager across multiple communities.
• Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service.
• Become familiar and knowledgeable of assigned portfolio’s rules and regulations, amenities, meeting dates, architectural procedures, and other important community processes.
• Process architectural requests as they are submitted. All complete requests will be entered into Caliber prior to sending to the Committee according to association’s approved procedures.
• ACAM is responsible for amenity access distribution (keys, fobs, passes, etc.).
• Prep Annual Meeting of the Membership documents
• Process compliance tours and ensure that violations submitted to administrative team are reviewed and mailed out in accordance with company policy.
• Assist with processing community-wide mailouts. ACAM will submit approved mass mailings through third party vendor with approved specifications.
• Attend Community meetings as needed
• Filing and scanning of correspondence according to company policy.
• Maintain organized and accurate records, reports, and documentation in line with company and association requirements.
• Perform other duties as assigned to support the effective management of assigned communities.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed