Assistant Community Association Manager

HOATalent • Falls Church, VA

4h • Onsite

About The Position

This is a hands-on operational and administrative role within a residential condominium community. The Assistant Community Association Manager works closely with senior leadership to oversee daily building operations, staff management, and financial administration — with a defined path to become the building's General Manager within 3–5 years. This is a role for someone who wants to own a building, not just support one. This role is explicitly designed as a development track. The successful candidate will expand their scope over time — taking on greater budget authority, vendor relationships, and Board-facing responsibilities — with the goal of stepping into a General Manager or Community Association Manager role within 3–5 years. We invest in professional development (CAI memberships, certifications, and ongoing training) to support that trajectory.

Requirements

• 2–4 years of experience in community association management, property operations, or a closely related administrative/operations role
• Bilingual English/Spanish — conversational fluency required for staff communication
• Foundational experience with accounts payable, invoice processing, or financial record-keeping
• Ability to work within Board-approved budgets and follow delegated authority structures
• Proficiency with property management or accounting software (e.g., TOPS, Yardi, QuickBooks, or similar)
• Strong organizational and documentation skills — audit trails, payment records, and reporting matter in this role
• Ability to handle staff performance and HR situations professionally and with appropriate documentation

Nice To Haves

• Prior exposure to HOA or Condominium Board operations
• Familiarity with delinquency tracking and collections processes
• CAI (Community Associations Institute) coursework or interest in certification

Responsibilities

• Directly manage housekeeping staff: scheduling, performance reviews, coverage planning, and documentation of any disciplinary actions
• Establish and enforce cleaning standards through regular inspections and measurable performance metrics
• Communicate operational instructions and coaching to staff in conversational Spanish
• Support the end-to-end invoice lifecycle: receipt, review, approval within delegated authority limits, payment initiation, and audit trail maintenance
• Execute accounts payable for all Board-approved expenditures; maintain payment schedules and cash flow awareness
• Receive, log, and track on-site accounts receivable, including owner payments for Association Rental Parking Spaces
• Monitor expenditures against the approved budget in real time and flag variances proactively
• Assist in the development and review of the annual operating budget
• Track delinquent accounts and report status to the General Manager on a defined schedule
• Support administration of association IT and data systems, ensuring data integrity and day-to-day operational continuity

Benefits

• Health, dental, and life insurance
• 401(k) with employer matching
• Paid time off
• Professional development support (CAI memberships, coursework, or relevant certifications)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed