Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed•Walnut Creek, CA

17d

About The Position

The Assistant Colorist at Madison Reed Hair Color Bar supports Licensed Colorists and the Shift Lead in providing a seamless guest experience from arrival to departure while learning the services and working toward the next role. This role focuses on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, the unlimited roots membership program, and subscriptions. The Assistant Colorist also learns and practices other services while helping maintain a focused, friendly, clean, and organized work environment. The position is training for promotion to Licensed Colorist in 3–9 months. The role reports to the Manager and may be full-time or part-time depending on business needs. Availability during peak times is required. Compensation includes base hourly pay, commissions, and tips; potential earnings for this location are $28–$30 per hour. Actual compensation depends on factors including Hair Color Bar performance, tenure, and time behind the chair. The position requires an active cosmetology license in the state of application. Entry-level experience in customer service or retail sales is required; salon or beauty industry experience is preferred. Candidates should have effective communication, problem-solving, and people skills in a fast-paced retail or salon environment, be comfortable using point-of-sale systems, and be fluent in English. The role involves regularly standing and walking for more than four consecutive hours, repetitive bending and twisting at the waist, manipulating fingers and hands, bending and reaching with wrists and arms, and reaching or moving items up to ten pounds. Occasional duties may include sitting, kneeling, stooping, crouching, and lifting, pushing, or pulling up to ten pounds. Regular communication with guests through conversations and consultations is also required.

Requirements

Active cosmetology license in the state in which the applicant is applying.
Entry-level experience in a customer service or retail sales environment.
Effective communication, problem-solving, and people skills in a fast-paced retail or salon environment.
Comfort operating point-of-sale systems.
Fluency in English.

Nice To Haves

Salon or beauty industry experience.

Responsibilities

Demonstrate and develop teamwork skills to provide a guest experience aligned with the values of Love, Joy, Trust, Courage, and Responsibility.
Assist with finishing services and perform shampooing and conditioning, styling, blowouts, hot tool styling, treatment and toner services, and add-on product applications at guests’ request.
Contribute to monthly sales goals and key performance indicators, including retail sales, services, and memberships.
Maintain company standards for cleanliness, merchandising, inventory, and security of company assets at the Hair Color Bar.
Follow protocols for Madison Reed systems, policies, processes, and procedures.
Drive Hair Color Bar revenue by increasing average service tickets through additional services and sales of unlimited roots memberships, subscriptions, and home hair care products.
Complete Assistant Colorist to Colorist training, including mastering color theory and developing behind-the-chair application skills.
Support guests with Madison Reed consultations, hair care products, and the unlimited roots membership program and subscriptions while learning and practicing services.
Help maintain a clean, organized, focused, and friendly work environment and build supportive relationships with guests and team members.