Assistant Coach (Assistant Store Manager)

Rally House•Matthews, NC

About The Position

The Assistant Coach acts as the Assistant Store Manager, supporting store performance by ensuring standards are consistently executed and helping develop the team. The role takes ownership of day-to-day outcomes, supports training and coaching efforts, and helps maintain a steady, organized, guest-focused environment. The Assistant Coach adapts quickly to changing priorities and supports the Head Coach in driving overall store results. The position requires availability to work 40 hours per week, with open availability including daytime, nights, weekends, holidays, and featured local sports events. The pay range is $17.00–$24.65.

Requirements

  • At least 3 years of retail experience.
  • At least 1 year in a supervisory or team lead role.
  • Ability to work 40 hours per week with open availability, including daytime, nights, weekends, holidays, and featured local sports events.
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 50 pounds.
  • Ability to bend, reach, and climb ladders.
  • Ability to adapt quickly, problem-solve, and lead through change.
  • Effective communication, prioritization, and delegation skills.
  • Enthusiastic attitude and passion for sports and retail.
  • Leadership and coaching skills, with the ability to develop and motivate teams.
  • Strong understanding of store operations and business execution.

Nice To Haves

  • Associate or bachelor's degree preferred.

Responsibilities

  • Manage shifts, staffing, and lead others.
  • Ensure the customer remains the top priority and reinforce consistent customer service standards.
  • Support store results through inventory control and selling strategies.
  • Meet Rally House visual standards through floor moves, merchandising, organizing, game-planning, and execution.
  • Support training, coaching, and development of team members.
  • Support the Head Coach in driving overall store results and maintaining organized, guest-focused operations.
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