CLUB - Assistant Club Manager
About The Position
We are looking for a motivated individual to join our team as an Assistant Manager and grow into a greater opportunity with United FP. The Assistant Manager will be responsible for assisting with oversight of club operations, guaranteeing an exceptional member experience and ensuring financially stability of the club. This position plays a critical role in assisting with managing our teammates to maintain a high-energy environment in the Judgement Free Zone. We want to give you the tools to succeed and work for a company in a competitive environment that lives its Core Values. Our Core Values are: We Win Together| Be Better Every Day| Be Kind & Respectful| Do the Right Thing| and Everyone Matters.
Requirements
- Must be a minimum of 18 years of age.
- High School Diploma/GED equivalent.
- Excellent Customer Service skills with a high degree of member care.
- Previous experience leading teams in the retail or fitness environment.
- Self-starter, motivated and enthusiastic about creating the best experience for members.
- Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.
Responsibilities
- Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
- Able to drive club metrics in alignment with business performance.
- Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
- Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modifies execution as needed to improve performance.
- Uphold company standards to deliver the mission and values; manage a clean, friendly, and well maintained club.
- Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
- Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
- Front End employees to promote career growth through training, development, and performance assessment.
- Perform other duties as assigned by the Club Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
