Assistant Club Manager Merchandising

BJ's Wholesale Club • Bowie, MD

4d • Onsite

About The Position

BJ's Wholesale Club is seeking an Assistant Club Manager in Training (AMIT) to provide leadership and direction within the club, driving club performance, particularly in assigned departments. This role prepares individuals for Assistant Club Manager positions in Merchandising, Perishables, or Member Experience, offering focused development and experience. The AMIT ensures consistent execution of policies, a positive member service experience, adherence to Grand Opening Look Daily (GOLD) standards, and overall club leadership. Key functions include talent development, leadership display, and consistent delivery of results. The AMIT leads audit compliance, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training for food safety and operational excellence. This role also serves as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and Member engagement during shifts. A valid ServSafe Food Safety Certification is required and must be maintained. Yearly certification for a forklift license may be required. In Florida, a qualifier certification for retail propane oversight is necessary.

Requirements

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
• A strong drive for results and solid work ethic is required.
• Must be honest, straight-forward and committed to providing high levels of service to members.
• Excellent communication skills required.
• Must be able to lead and motivate a large team.
• Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution required.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures required.
• Basic computer knowledge (MS Word, MS Excel, Email) required.
• Must be able to obtain and maintain Servsafe certification.
• Forklift operator required.
• Open shift availability required.
• At least 18 years of age.

Nice To Haves

• Completion of company training program preferred.
• High school diploma and/or college degree preferred.

Responsibilities

• Provide strategic department leadership, overseeing daily operations across assigned departments (Merchandising, Perishables, or Member Experience), emphasizing business acumen, accountability, team engagement, and flawless execution of club standards.
• Recruit, hire, and onboard team members for assigned departments, managing the full hiring process including interviewing, staffing decisions, onboarding, and certification.
• Oversee labor planning and scheduling, creating effective schedules aligned with business trends, sales patterns, and budgetary targets, and adjusting coverage as needed.
• Drive sales, inventory control, and shrink management by leading key operational processes to ensure in-stock conditions, minimize shrink, and drive sales performance through accurate inventory management.
• Champion Member Experience Standards by modeling and enforcing GAA (Greet, Anticipate, Appreciate), Grand Opening Look Daily (GOLD), and LAST (Listen, Apologize, Solve, Thank) service standards across departments.
• Execute Operational Readiness by upholding “close to open” standards to ensure all departments are clean, stocked, safe, and ready for business.
• Lead Department Talent Management through performance reviews, mentoring future leaders, and making informed decisions on promotions, merit increases, and transfers, supporting formal development programs and succession planning.
• Utilize club-specific tools (e.g., production planning tools, NAFS, scorecards, scheduling systems, reporting dashboards) for decision-making, identifying opportunities, and driving results.
• Ensure compliance and safety by enforcing policies and procedures including food safety, sanitation, OSHA, RIST, and cold chain compliance, leading internal/external audits, and resolving operational issues.
• Support special initiatives and transitions, planning and executing merchandising transitions, seasonal sets, high-value space resets, and special projects.
• Maintain equipment and facilities by monitoring and escalating equipment issues promptly.
• Perform cross-functional support as needed, providing leadership support across Merchandising, Perishables, and Frontline departments.
• Utilize BJ’s MY WORK System to execute daily tasks and initiatives assigned via BJ’s internal systems.
• Operate equipment safely (as required), including forklifts in accordance with safety protocols and training requirements.
• Maintain regular, predictable, full attendance as an essential function of the role.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED