Assistant Club Manager
About The Position
Planet Fitness is dedicated to providing a unique, judgement-free environment where anyone can build a lasting, active lifestyle. The Assistant Club Manager will be responsible for assisting with the oversight of club operations, guaranteeing an exceptional member experience, and ensuring the financial stability of the club. This role is crucial in assisting with managing teammates to maintain a high-energy environment. The company emphasizes core values such as winning together, continuous improvement, kindness, respect, doing the right thing, and valuing everyone. This position offers an opportunity for leadership growth within a dynamic and evolving company that positively impacts people's lives and supports its communities.
Requirements
- Must be a minimum of 18 years of age.
- High School Diploma/GED equivalent.
- Excellent Customer Service skills with a high degree of member care.
- Previous experience leading teams in the retail or fitness environment.
- Self-starter, motivated and enthusiastic about creating the best experience for members.
- Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.
Responsibilities
- Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
- Drive club metrics in alignment with business performance.
- Lead by example and inspire teammates to deliver exceptional service to build Raving Fans and operational excellence.
- Monitor inventory and review daily/weekly/monthly sales numbers with the club manager to identify opportunities and modify execution as needed to improve performance.
- Uphold company standards to deliver the mission and values; manage a clean, friendly, and well-maintained club.
- Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
- Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
- Front End employees to promote career growth through training, development, and performance assessment.
- Perform other duties as assigned by the Club Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
