Clin Rsch Crd Ast

University of California, San Francisco•San Francisco, CA

About The Position

The Department of Otolaryngology - Head & Neck Surgery is recruiting an Assistant Clinical Research Coordinator (ACRC) for the Children's Communication Center (CCC). Under the supervision of a Clinical Research Supervisor, the incumbent performs entry-level duties supporting and coordinating clinical research and outreach activities. The role may include training and development to prepare the employee for journey-level work at the next level in the series. Responsibilities include coordinating and participating in on-site and off-site clinical research and outreach activities; managing databases and entering data while maintaining data quality; reviewing medical charts and electronic records; supporting participant recruitment, enrollment, registration, scheduling, and retention; helping research personnel keep patients on study schedules; and providing administrative support for research activities, including work with the UCSF Committee for Human Research and other regulatory agencies. The position also supports patient visit and procedure scheduling, data abstraction and reporting, resolution of data queries and quality issues, preparation of study materials and reports, audit and monitoring visits, study supply inventory, research charts and binders, study initiation, website and social media content, and community outreach and education.

Requirements

High school graduation and sufficient experience and demonstrated skills to successfully perform assigned duties and responsibilities, or equivalent experience or training.
Computer experience with Microsoft applications, FileMaker Pro, REDCap, and video and photo editing software.
Attention to detail; ability to complete projects on time, prioritize multiple tasks to meet deadlines, collaborate effectively with team members, adapt to changing priorities, and communicate clearly.

Nice To Haves

One to three years of experience working with children ages 0–18 in a classroom or clinical setting.
At least one year of experience working with deaf or hard-of-hearing children and their families.
Proficiency in a second language, such as Spanish or Cantonese.
Fluency in the Committee for Human Research (CHR) online iMEDris system for protocol submission, renewal, and modification.
Understanding of the patient population and ability to build rapport and relationships while assessing what is realistic and appropriate for patient participation.
Experience with electronic medical records.
Experience with REDCap database structure, maintenance, management, or creation.
Knowledge of UCSF and departmental policies for reimbursement, research guidelines, confidentiality, and HIPAA regulations; the UCSF mission and purpose for research; and patient safety and confidentiality procedures for electronic and hard-copy records, patient charts, and communication.
Knowledge of medical terminology, research policies and guidelines, infectious-substance packing and shipping guidelines, database building and analysis, and data management using platforms such as Access, Stata, SAS/SPSS, and Teleform.
Prior experience as a teacher of children with special needs.
Experience applying Good Clinical Practice Guidelines, the Health Insurance Portability and Accountability Act (HIPAA), regulations for the protection of human research subjects, CHR regulations for recruitment and consent, effective cash handling procedures, Environmental Health and Safety training, and Fire Safety training.

Responsibilities

Coordinate and participate in on-site and off-site CCC clinical research and outreach activities.
Schedule and track patient visits, tests, procedures, and follow-up according to protocol; provide calendars and schedules to patients and obtain insurance authorization for tests and procedures.
Help research personnel keep patients on study schedules.
Recruit, enroll, register, schedule, and retain study participants.
Manage databases and enter data while maintaining data quality.
Review medical charts and electronic records to extract medical information and other study data.
Abstract clinical data from medical records and enter it onto case report forms, study flow sheets, and other forms.
Submit required data and forms accurately and on time; address and resolve data queries and identify, investigate, and resolve data quality issues.
Help design flow sheets, data forms, and source documents; gather and interpret clinical trial subject data; assist with data analysis and preparation of reports and tables; and record protocol-specific treatments.
Provide administrative support for research study activities, including work with the UCSF Committee for Human Research and other regulatory agencies.
Help prepare for sponsor and regulatory agency audits and monitoring visits.
Monitor study supply inventory and reorder supplies as needed; maintain research charts and study binders.
Help prepare protocols for study initiation.
Help maintain and post content for website and social media platforms.
Assist with organizing and conducting community outreach and educational activities.
Perform other duties as assigned.