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About The Position
The Department of Otolaryngology - Head & Neck Surgery is recruiting an Assistant Clinical Research Coordinator (ACRC) for the Children's Communication Center (CCC). Under the supervision of a Clinical Research Supervisor, the incumbent performs entry-level duties supporting and coordinating clinical research and outreach activities. Training and development may be provided to prepare the incumbent to advance to journey-level work in the next level of the series. The position supports study and participant management, data collection and quality, regulatory and administrative research activities, and community outreach. Duties include coordinating and participating in on-site and off-site CCC activities; managing databases and entering data; reviewing medical charts and electronic records; helping recruit, enroll, register, schedule, and retain study participants; and assisting research personnel with study schedules. Additional work may include preparing for audits and study initiation, maintaining research records and supplies, supporting website and social media content, and organizing community outreach and educational activities.
Requirements
- High school graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities, and/or equivalent experience or training.
- Computer experience with Microsoft applications, FileMaker Pro, REDCap, and video and photo editing software.
- Demonstrated attention to detail, ability to complete projects on time and prioritize multiple tasks to meet deadlines, effective collaboration, adaptability to changing priorities, and clear communication.
Nice To Haves
- 1–3 years of experience working with children ages 0–18 in a classroom or clinical setting.
- At least 1 year of experience working with deaf or hard-of-hearing children and their families.
- Proficiency in a second language, such as Spanish or Cantonese.
- Fluency using the Committee for Human Research (CHR) online iMEDris system to submit, renew, and modify protocols.
- Understanding of the patient population and ability to build rapport and relationships while assessing what is realistic and appropriate for patient participation.
- Experience with electronic medical records.
- Experience with REDCap database structure, maintenance, management, and/or creation.
- Knowledge of UCSF and departmental policies for reimbursement, research guidelines, confidentiality and HIPAA; the UCSF mission and research purpose; patient safety and confidentiality procedures; medical terminology; research policies and guidelines; infectious-substance packing and shipping guidelines; and database building, analysis, and data management using platforms such as Access, Stata, SAS/SPSS, and Teleform.
- Prior experience as a teacher of children with special needs.
- Experience applying Good Clinical Practice Guidelines, HIPAA, protections for human research subjects, CHR regulations for recruitment and consent, effective cash handling procedures, Environmental Health and Safety training, and Fire Safety training.
Responsibilities
- Assist with coordination and in-person participation in on-site and off-site CCC clinical research and outreach activities.
- Manage databases and enter data while maintaining data quality; abstract clinical information from medical records, enter information on case report forms and study documents, submit required data on time, and address data queries and quality issues.
- Review medical charts and electronic records to extract medical information and other study data.
- Help recruit, enroll, register, schedule, and retain study participants; schedule and track visits, tests, procedures, and follow-up according to protocol; provide calendars and schedules to patients; and obtain insurance authorization for tests and procedures.
- Assist research personnel in keeping patients on study schedules.
- Provide administrative support for research studies, including work with the UCSF Committee for Human Research and other regulatory agencies.
- Help design flow sheets, data forms, and source documents; gather and interpret clinical trial subject data; assist with data analysis and preparation of reports and tables; and record protocol-specific treatments.
- Help prepare for sponsor or regulatory audits and monitoring visits, prepare protocols for study initiation, monitor study supply inventory and reorder as needed, and maintain research charts and study binders.
- Help maintain and post content for website and social media platforms.
- Assist with organizing and conducting community outreach and educational activities.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
