Assistant Clinic Manager

Vista Community Clinic•Lake Elsinore, CA

25d•Onsite

About The Position

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most. As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

Requirements

Bilingual English/Spanish
High School graduate or equivalent
Minimum five years' experience in a medical setting
Registered Dental Assistant Certificate
Current CPR certification
Minimum one year supervisory or lead experience
Valid California driver’s license, current vehicle insurance and reliable transportation
Knowledge of community health centers and public assistance programs, state and federal regulations and manage care systems
Knowledge of dental - related special government programs
Typing/data entry proficiency minimum 35 wpm
Experience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilities
Ability to understand training concepts and train others
Excellent customer service skills and commitment to providing the highest level of customer satisfaction

Nice To Haves

Experience/familiarity with Practice Management and Electronic Dental Records systems, NextGen preferred

Responsibilities

Assist and support clinic manager in providing oversight of clinic operations.
Direct and supervise patient flow and program maintenance.
Ensure adherence to all policies and standards; maintenance of quality control, staffing, training and counseling of employees; inventory and maintenance of facility.
Provide orientation and training for new hires to the clinic, including a tour of the site, introduction to co-workers, location of necessary equipment, and relevant staff functions.
Oversee job assignments, lunch and work schedules for DA and front desk staff and recommend changes as needed.
Assist in interviewing and evaluation of staff.
Assist in daily productivity reports, cycle time, testing, EDR coding and upkeep, maintaining and updating DA and front desk skills.
Assist clinic manager in audits, tri-annual assessments and HIPAA and Safety walk throughs.
Assist in the coordination of the clinic and ensure optimal customer service.
Assist in patient and staff complaints. Serve as patient advocate.
Responsible for building security, including arming and disarming alarm system, and locking all doors.
Responsible for collecting and securing all money collected.
Cover staff positions when needed.