Assistant Circulation Manager (Library Assistant II)

Fairfax County•Alexandria (Kl16), VA

4d•Onsite

About The Position

Manages the operations of the Circulation Department in the absence of the circulation manager and serves as person-in-charge as needed. Serves on branch management team. Responds to the needs of library customers and resolves customer issues. Performs all essential circulation and support duties. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library. Fairfax County Public Library supports the goals of One Fairfax, fostering equity and opportunity in the delivery of programs and services. This job announcement may be used to fill future Assistant Circulation Manager vacancies.

Requirements

Ability to lead and supervise a large team
Ability to prioritize and manage multiple projects simultaneously
Ability to perform complex and diverse work required at a large library (regional library)
Ability to establish and maintain good working relationships with others
Ability to exercise tact, good judgment and initiative
Ability to deal with stressful situations and difficult customers
Knowledge of library policies and procedures
Ability to work independently within established policies, procedures, and guidelines
Ability to evaluate procedures and recommend improvements
Ability to analyze problems and recommend solutions
Ability to supervise and coordinate the work of others
Ability to effectively train others
Ability to learn and independently use office equipment, including software suites and specialized databases
Ability to operate a library's automated circulation system
Knowledge of word processing and computer applications
Ability to adapt to workplace change
Ability to communicate effectively in English, both orally and in writing
Knowledge of English grammar, spelling, and punctuation
Ability to sort alphabetically and numerically
Ability to perform basic arithmetic
Completion of two years (60 semester hours) of course work at an accredited college or university
Two years of full-time library experience or the equivalent amount of part-time library experience, including one year performing duties comparable to Library Assistant I
Criminal background check and child protective services check

Nice To Haves

Two or more years of experience working in a public library, to include supervisory experience and customer service experience
Bilingual in English and another language

Responsibilities

Assists in the overall management of the circulation department of a large library (regional library)
Communicates circulation policies and procedures
Prepares daily and biweekly circulation or page schedules, ensuring efficient branch coverage
Assists in the management of the circulation department
Interviews, selects, trains and evaluates the performance of subordinates and volunteers
Serves as manager-in-charge of circulation department as required
Resolves non-routine circulation problems and clients' account issues, referring as appropriate
Performs all general public service circulation duties and support tasks
Serves as a member of the Branch Management Team
May schedule staff and plan workflow to ensure adequate coverage
May serve as branch Person-In-Charge
May assist with outreach and other library programs
Serves as volunteer coordinator