Assistant Center & Sales Manager

European Wax Center Canton Belden Village • Canton, OH

10d • Onsite

About The Position

European Wax Center is a leading beauty lifestyle brand offering guests a full suite of waxing services and a proprietary line of beauty products. EWC operates on a unique franchise business model with over 1000 centers across the U.S. The Assistant Center Manager is responsible for ensuring every guest has a memorable and inviting experience while delivering the company’s desired financial results. This includes modeling guest service behaviors, educating guests on promotions and selling wax pass saving plans, talent development and retention, loss prevention, training & coaching, and maintaining center cleanliness.

Requirements

• Sales experience is required.
• Ability to educate guests on store promotions and selling wax pass saving plans.
• Talent development and retention.
• Loss prevention.
• Training & coaching.
• Center cleanliness.

Nice To Haves

• Paid training in center is provided.

Responsibilities

• Ensures the center exceeds guest’s expectations by delivering an inviting and memorable guest experience.
• Trains Associates to establish trust and build guest confidence by becoming experts in package sales and products.
• Ensures all guest transactions are handled in a friendly and efficient manner.
• Motivates and trains all Associates through brand programs in sales, guest service, and product knowledge.
• Coaches Associates to excel and build their skills using company assessment tools.
• Motivates Associates to take action to achieve sales goals and drive positive results daily.
• Ensures center is neat, clean, and organized, the lobby is filled to the correct capacity, and all products and marketing are represented as directed.
• Maintains all brand visual and cleanliness standards.
• Ensures compliance to company standards per the Center Operations User Guide.
• Supports Manager in Loss Prevention company guidelines.
• Ensures all areas of the Center lobby and desk are neat, clean, organized, and operating to company standard.

Benefits

• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed