Assistant Center Manager – Sisters Haven (Term Position)

CCS Spokane • Spokane, WA

6d • $67,462 - $76,262 • Onsite

About The Position

Under the direction of the Director of Operations, the Assistant Center Manager is responsible for supporting the operations of HS/EHS services operated by the Spokane Colleges (Spokane Colleges) at Sisters Haven. This position is responsible for center compliance with federal laws and regulations, Head Start Performance Standards, Washington State Law, Washington Administrative Code, policies and guidelines from the federally mandated Parent Policy Council and policies/procedures and guidelines established by the Spokane Colleges District. This position has a term end date of August 31, 2027.

Requirements

• Bachelor’s degree in Public Administration or Management, Human Services, Early Childhood Education or related area from an accredited institution.
• Two years experience in program management or supervision, including employee training.
• Knowledge of early childhood education and family support services.
• An understanding of Washington State childcare licensing regulations.
• Demonstrated leadership ability.
• An understanding of HS/EHS performance standards, policies and procedures.
• Experience working in a group setting with children of all ages enrolled in the program or equivalent education/experience.
• Ability to implement assigned programs.
• Ability to communicate effectively in written and verbally.
• Excellent interpersonal communication skills and conflict resolution skills.
• Must be able to multi-task in a fast-paced environment.
• Ability to use computer software related to an office environment.
• Documentation of educational/professional credentials.
• Criminal background check is required.
• Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States.
• Must be able to successfully work in and promote a multicultural work and education environment.

Nice To Haves

• Three years experience in program supervision.
• Two years’ experience working with children from birth to five years of age.
• Previous experience with low-income families.
• 18 college quarter credits (or 12 semester credits) completed in Early Childhood Education; and 20 hours of Washington State STARS/Merit training.
• MERIT training.

Responsibilities

• Manage the day-to-day Head Start/EHS childcare operations at the Sisters Haven to ensure comprehensive full day licensed care and services for children and families.
• Responsible for the implementation and continuation of customer friendly and quality services provided at the site, fulfill program operating policies, activities and educational curriculum as required. Ensure program and staff conform to federal, state and local rules, regulations, and Washington State licensing requirements.
• Maintain full site enrollment at all times by developing and implementing a site recruitment plan and providing oversight of staff with recruitment and enrollment duties.
• Ensure site compliance with state and federal laws, including the state quality improvement rating system and HS performance standards through consultation with Component Specialists and Senior Managers. Implement program policies and procedures to meet state and federal requirements.
• Supervise full and part-time employees, work-study and practicum students (train, schedule, evaluate, discipline and respond to grievances). Adhere to classified contracts and all district rules and regulations ensuring efficient operations of Sisters Haven.
• Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively.
• Orient, schedule and monitor work tasks for staff, site volunteers and work-study/practicum students.
• Recruit, mentor, support and engage parents as they participate in both site and program advocacy and governance. Ensure site parent representation on the HS/EHS Policy Council. Ensure the flow of information from the HS/EHS Policy Council to the site Parent Committee. Attend Policy Council meetings.
• Conduct daily rounds through HS/EHS licensed classrooms. Provide office support, staff breaks and/or classroom staff support when needed. Respond to the Operational Services Manager regarding client complaints, health and safety and licensing issues, and other client issues as needed ensuring responses and/or actions are appropriately taken.
• Schedule and conduct monthly building fire drills and evacuation drills in partnership with Spokane Colleges Facilities. Coordinate site monitoring and compliance tasks, including playground and health and safety checklists.
• Responsible for the maintenance and oversight of assigned budgets.
• Project site funding needs for staffing, programs, services, equipment, etc. informing the Director of Operations of future needs.
• Plan and maintain part-time hourly employee tracking and projections.
• Monitor projections monthly to ensure work hours remain within Spokane Colleges conditions. Provide oversight of site in-kind collection.
• Participate in program-wide budget planning as needed.
• Manage submission of semimonthly payroll reporting for full-time classified staff, part-time hourly staff, Spokane Colleges work-study students and community volunteers to meet required deadlines.
• Prepare and submit monthly site reports. Assist with program planning and self-assessment and participate in evaluation activities for the program.
• Participate in marketing and other relevant activities that promote program enrollment/attendance.
• Participate in essential meetings and trainings.
• Represent Spokane Colleges in the involvement and communication with community agencies as related to assigned duties. Work collaboratively with other Spokane Colleges departments and Catholic Charities of Eastern Washington.
• Team with Center Managers and Component Specialists to coordinate and integrate systems, operations and services promoting consistency across the program.
• Establish and maintain collaborative relationships within the community; represent and promote HS/EHS at community events and committees, as assigned.
• Model professional decorum and mutual respect in all personal interactions.
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements.
• Support and advance the Spokane Colleges strategic plan, and perform other duties as assigned.

Benefits

• Medical, dental life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board
• TIAA retirement plan or WA State Dept. of Retirement Systems Pension Plan.
• Vacation leave accrues at the rate of 14.67 hours per month (22 days per year)
• Sick leave accrues at the rate of 8 hours per month, effective upon employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level