Assistant Center Administrator
About The Position
The Assistant Center Administrator role at Behavioral Innovations' Southlake Treatment Center focuses on managing daily operations to ensure productivity and efficiency in areas such as finance/budgeting, staffing, scheduling, and overall growth, all while maintaining an empathetic and compassionate approach aligned with clinical outcomes. This role is for passionate individuals who excel in fast-paced environments and support daily operations. Responsibilities include new hire orientation and performance assessments for all treatment center staff (excluding BCBAs). The Assistant Center Administrator forecasts client schedules a month in advance, ensuring appropriate staff are paired with clients for individualized 1:1 center-based services. They collaborate with Board-Certified Behavior Analysts (BCBAs) in evaluating and developing therapy services. The treatment center operates Monday-Friday, 8 am-6 pm.
Requirements
- Applied Behavioral Analysis (ABA) background.
- Operation Management: Client Management and Management of Others
- Bachelor’s degree in a business-related field or 1-3 years of experience in a related field.
- Understanding of P&L, AR/AP, Billing Disputes, and Collections.
- Quality Customer Service - outstanding verbal, written, and presentation skills.
- Ability to handle multiple projects simultaneously while delivering continuous results.
- Superior organization, prioritizing, and self-motivation skills.
- Flexible schedule to accommodate business needs.
- Must be present at the center during business hours.
Responsibilities
- Manage daily operations including staffing, scheduling, meeting financial metrics, and facility growth.
- Approve all tours assigned by Intake.
- Maintain a clean and well-kept facility, addressing all issues within 24 hours.
- Make daily schedule adjustments as necessary.
- Complete all new hire onboarding within the first 3 days of employment.
- Confirm accurate coding for financial purposes.
- Oversee staff development and training.
- Communicate with parents and staff to ensure optimal performance of centers.
Benefits
- Daily Pay
- Wellbeing Program
- OVIA Health: A Women's Health App
- Employee Assistance Program (EAP)
- Supportive Team Structure
- ABA Intern
- Referral Bonuses
- Employee Recognition
- Employee Perks
- Ongoing training & Professional development
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Supplemental Insurance Policies
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
