Assistant Casino General Manager 1

Choctaw Nation of Oklahoma • McAlester, OK

19h • Onsite

About The Position

You will assist the General Manager or Regional General Manager (RGM) with the planning, coordinating of all business activities of a designated Choctaw Casino and Resort property. The Assistant General Manager will act for the GM during their absence. You will report to the Casino General Manager.

Requirements

• Bachelor’s degree or 4 years directly related experience
• General computer application proficiency (spreadsheets (can perform complex functions)
• Correspondence skills, have experience with guest service, eye for creativity, innovation.
• Understand P&L statement and how your actions affect, improve.
• Coach others to increase business knowledge.
• 5 or more years casino experience involving gaming floor.

Responsibilities

• You will implement long term strategic goals through proactive oversight of tactical plans execution.
• Support the General Manager/RGM in the leadership of the property team through supporting the vision, prioritizing resources and aligning property leadership with growth strategies and overall brand-wide development programs.
• Implement growth strategies to increase market share by managing financial performance, assessing market factors, demographic trends and competitive strategy.
• Maintain a regular, presence during peak times and major property events to evaluate service improvement needs and evaluate property performance.
• You will monitor property leadership performance standards and assist the General Manager/RGM in holding directors/managers accountable for performance.
• Responsible for guiding, instructing and developing direct reports, as delegated by the General Manager/RGM in the proper performance of their tasks.
• You will monitor operations to ensure that the property is following brand-wide quality assurance goals.
• Implement and models all guest experience standards and guides higher levels of guest satisfaction across all departments.
• You will maintain and harmonious channels of communication across the organization and ensures the General Manager/RGM is kept informed on crucial issues; promote high levels of associate engagement to enhance morale and create a positive working environment.
• Perform other tasks as may be assigned.

Benefits

• Free gym membership
• Free access to employee health clinic
• Free lunch for casino & resort associates
• Earned wages access once per week for hourly Associates
• Pet insurance
• Paid vacation / sick time
• Medical / Dental / Vision
• 401(K) with company match
• College tuition reimbursement
• Short-term disability, long-term disability, and family leave
• Employee assistance program
• Employee prescription program
• CNO Paid Life Insurance
• Teladoc
• On Site Dental Clinics (Jet Dental)
• On Site Mammogram Services
• Free diabetes and hypertension monitoring benefit (Livongo)
• Accolade- Concierge Benefits Program
• Wellness Program that equals savings on health insurance cost (Virgin Pulse)
• Maternity Care Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager