Assistant Cash Specialist (Hybrid)

Selective Insurance Company of America•Short Hills, NJ

5d•Hybrid

About The Position

Handles cash application and exception processing, Travel and Expense administration, Unclaimed Property administration, bank positive payment reconciliation, other cash reconciliations and cash management responsibilities. Primarily responsible for one or more of the following: managing cash application for premium, reinsurance, cash suspense, unassigned cash, bank returns and adjustments, remote deposit processing, travel and expense processing, unclaimed property processing. Requires a thorough understanding of applicable systems for Billing, Reinsurance, Travel and Expense, Unclaimed Property, Banking services and systems. Must adhere to department guidelines, policy and procedures, deliverable dates for all applications. Transaction processing must be handled in a timely and accurate manner based on department SLAs. Work with or assist lower-level staff on more complex accounts and/or activity. Effectively communicate and be able to articulate situations and workload with leads or management. Be able to perform reconciliation processes independently. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Note: (For NJ candidates) This role will be located at our future headquarters in Short Hills, N.J. Until the new headquarters is operational, the successful candidate will be offered the ability to work in our Branchville, N.J. location during this interim period.

Requirements

Strong adherence to detail and accuracy
Strong customer service skills and results oriented
Strong communication (verbal and written) and negotiation skills
Ability to work independently and solve problems
Ability to handle a high volume of work
Proficient in Excel, Word, and Outlook
High school diploma or equivalent required
1-3 years record or bookkeeping
1-3 years customer service or related experience
1-3 years billing and/or collection experience

Nice To Haves

Experience with insurance products and/or premium development recommended

Responsibilities

Requires an understanding of Company operations including Billing, Reinsurance, Travel and Expense, Unclaimed Property, Banking services and corresponding payment system and underwriting source systems, reinsurance system, Travel and Expense systems, Unclaimed Property system, banking systems.
Assist lower staff grade levels when necessary, including training initiatives.
Apply cash receivables, returns, adjustments for Billing and Reinsurance, working items timely and with accuracy.
Perform various Treasury duties such as unclaimed property administration, travel & entertainment expense administration, bank positive pay reconciliations, cash deposits, remote deposit, cash reconciliations and other reconciliations/validations and analysis.
Ability to create, manage, manipulate and format Excel workbooks. Ability to gather data and provide completed analysis to Leads or Management.
Ability to independently; make decisions, perform reconciliations between source and other systems (including external systems).
Foster positive relationships and be able to effectively communicate payment and reconciliation issues to appropriate internal departments, Agents, and Policyholders. Collaborate with internal business partners, Agents, and Policyholders to resolve processing problems or errors.
Complete other Treasury Cash Management processes and projects assigned.
Continuously assess internal systems/processes and recommend changes that would allow greater efficiency.
Participate in insurance education and skill development programs, as needed.