Assistant Business Unit Leader

ACR Supply Co • Winterville, NC

7d • Onsite

About The Position

ACR Supply is a family-owned HVACR company recognized for exceptional customer service and quality products, and has been a Best Christian Places to Work awardee for nine consecutive years. The company strives to cultivate a work environment where employees are enthusiastic about coming to work. The Assistant Business Unit Leader plays a crucial role in upholding ACR Supply's mission of serving with excellence, impacting businesses, families, and communities through their daily work.

Requirements

• High School Diploma or GED
• 3 years experience in a customer facing role
• 1 year experience in a supervisory, lead, or management position
• Current and Valid Driver’s License
• 1 year forklift experience
• Knowledge of the HVAC industry products and practices
• Ability to multitask in a fast-paced environment
• Positive team-oriented mindset with a commitment to excellence
• Demonstrated ability to learn and use new technology
• Excellent customer service and communication skills
• Attention to detail
• Strong Critical Thinking skills and problem solving ability
• Excellent organizing, planning, and prioritization skills
• Strong active listening and social perceptiveness

Nice To Haves

• 3 years experience in the HVAC industry
• 2 years experience using inventory/ERP tracking software
• 1 year experience driving a 26 foot straight truck

Responsibilities

• Support and coach team members in delivering consistent, high-level customer experiences
• Assist in managing daily operations including inventory, counter sales, and order fulfillment
• Help maintain a clean, organized, and efficient store environment
• Resolve customer issues with empathy and urgency
• Lead by example in upholding ACR’s core values
• Contribute to store sales goals and team development plans
• Support training initiatives that ensure teammates are knowledgeable about products, processes, and best practices to better serve ACR customers.
• Act as an advocate for your team and actively facilitate new team member mentoring.
• Work with the BUL and Distribution team to ensure that the store is stocked with the appropriate levels of inventory
• Assist in marketing and new product team communications
• Ensure continuous improvement on store procedures

Benefits

• Paid time off
• Paid holidays off
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Supplemental insurance
• Volunteer paid time off
• AAA roadside assistance
• 401k program with company match
• Family fun day
• Personal and professional development and training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED