Assistant, Business Services (Hourly)

Austin Community College•Austin, TX

2d•Onsite

About The Position

Provides administrative support and customer service to the Business Services Office’s internal and external business partners.

Requirements

Self-motivated individual who can work independently or as part of a team.
Pays attention to detail and follows through on work assignments.
A responsible person who adheres to the College’s policies, rules, protocols and guidelines.
Maintains the confidentiality of work-related information and materials.
Consistently maintain work accuracy while working with ongoing deadlines.
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.
Exhibiting professionalism and ethical behaviour.
Ability to multitask and manage competing priorities.
Maintaining an established work schedule.
Ability to communicate clearly orally and in writing, listen to coworkers' directives, and provide exemplary customer service to our business partners.
Effectively using interpersonal and communication skills, including tact and diplomacy.
Effectively using organizational skills, including exacting attention to detail and follow-through.
Entering data, maintaining files, and performing other clerical duties.
Customer service-oriented when working with a multicultural population.
Use a variety of spreadsheet, word processing, database, and presentation software.
May also use social media, work with desktop publishing, and update webpages.

Responsibilities

Support Business Services leadership team members by creating, updating, and distributing written documents, correspondence and reports to internal and external stakeholders.
Performs administrative tasks, including data entry, verifying inputs, scanning documents, and maintaining e-files.
E-file documents and digital content in the applicable repository using the standard naming convention(s).
Support the Small Business Development Programme (SBDP) community outreach efforts.
Scan and tag assets as part of the district-wide asset management (inventory) process.
Update the DebtBook repository with the lease and software documentation.
Utilize a task management tool to log, track, and ensure the timely and accurate completion of deliverables.
Assist with verbal and written general enquiries from internal and external business partners, or redirect them to other Business Services Office departments.
Collaborate with Business Services team members on tasks to maintain business continuity or special projects.
Gathers, compiles, and enters data, producing routine reports and documents.
Produces handouts, fliers, newsletters, brochures, manuals, and other documents.
Answers the telephone, routes calls, or takes messages; responds to and/or directs inquiries in person or on the telephone.
May input budget figures, prepare requisitions, log and track expenditures, take payments, or issue invoices or bills.
Maintains tracking systems and logs.
Assist with the semi-annual stale cheque (escheatment) process.
Update supplier records, as requested, to facilitate timely, accurate payments.
Assist team members with organising their procedure (usually videos) updates.
Maintain accurate records in Box and other repositories.
Works in a team environment to perform a plethora of administrative tasks.
Other duties as assigned.