Business Office Manager Assistant

PACS

11d•$32 - $35•Onsite

About The Position

Whitney Oaks Care Center is a skilled nursing facility in Carmichael, CA, dedicated to providing excellent care and service to our residents and their families. Our business office keeps the facility running smoothly, and we're looking for a detail-oriented Assistant Business Office Manager to join the team. As Assistant Business Office Manager, you'll support the Business Office Manager with billing, collections and daily office operations. You'll work closely with residents, families and insurance payers to keep accounts accurate and resolve billing questions. This is a great fit for someone with healthcare billing or accounts receivable experience who wants to grow into a business office leadership role.

Requirements

1+ year of experience in billing, collections, accounts receivable or a similar role
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with billing software and Microsoft Office (Excel, Word, Outlook)

Nice To Haves

Healthcare, skilled nursing or long-term care billing experience strongly preferred
Familiarity with Medicare, Medi-Cal and insurance billing is a plus

Responsibilities

Assist with billing and collections for resident accounts, including Medicare, Medi-Cal, managed care and private pay
Post payments and reconcile resident accounts accurately
Follow up on outstanding balances and denied or unpaid claims
Respond to billing inquiries from residents, families and insurance companies with professionalism and care
Maintain accurate billing records and financial documentation
Support the Business Office Manager with day-to-day operations and cover the office in their absence
Help ensure compliance with healthcare billing regulations and facility policies