Assistant Business Office Manager

North Ridge Health and Rehab•Minneapolis, MN

9d•Onsite

About The Position

North Ridge Health and Rehab in New Hope, MN is looking to add a position to our growing team, for an Assistant Business Office Manager (ABOM) for a Skilled Nursing Facility. The ABOM is responsible for overseeing the functions of the business office, with a keen focus on maintaining billing and cash collections. This hourly position reports directly to our onsite business office manager and earns a competitive salary between $28-$32 per hour (based on years of experience). We also provide comprehensive benefits, including medical, dental, vision, short- and long-term disability, a flexible spending account (FSA), a 401(k) plan, paid time off (PTO), life insurance, and continuing education unit (CEU) reimbursements for full-time positions. Our ideal candidate will have a background in healthcare administration, patient accounts, medical billing, or a related field with a heavy focus on various Private Collections and financial management. For this role, we are seeking to find a detail-oriented and organized candidate with experience in healthcare billing, Private collections, and patient financial services.

Requirements

Strengths in Skilled Nursing Facility Healthcare Administration, and in Skilled Nursing Facility billing.
Knowledge of the Medicaid Pending and Private Collection Process
Strong Communication Skills
Billing and Accounts Management Experience
Attention to Detail and Accuracy
Collaborative Skills
Problem-Solving and Analytical Skills
Customer Service Orientation
Time Management and Multi-tasking
Intermediate level computer use, especially industry software and MS Word and Excel.

Nice To Haves

1-2 years’ experience with Point Click Care.
1-2 years’ experience in Long-term Care billing
Very knowledgeable in the Medicaid Pending Process
Comfortable to work independently
Bachelor’s degree in healthcare administration or similar, is preferred (not required)

Responsibilities

Overseeing the functions of the business office, with a keen focus on maintaining billing and cash collections.
Understanding MA forms needed, the SMRT process, spenddown process and communication with residents/families in a timely manner.
Ability to anticipate co-pays/patient liabilities/private accounts and act on collections proactively.
Effectively communicate with county agencies, managed care organizations, and residents/families, providing updates and following up on Medicaid Pending balances regularly.
Experience in billing Managed care plans is a plus.
Work aging reports, clearing credits and balances, and maintaining accurate resident financial data is essential.
Ensure completeness and accuracy in resident financial files, manage census data, perform financial screenings, and produce collection letters while documenting efforts per policy.
Work closely with other facility departments to achieve accurate and timely billing results.
Auditing accounts, adjusting financial data, and ensuring integrity in all financial matters.
A compassionate approach to working with residents and families, guiding them through the financial and application processes.
Managing multiple tasks, meeting deadlines, and attending required meetings to stay aligned with team objectives.