Assistant Business Office Manager

MBK Senior Living•Portland, OR

About The Position

Assistant Business Office Manager At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy: -Impacting lives and building lasting relationships -Executing exceptional signature programs in dining, fitness, wellness, and care -A supportive community team that encourages personal and professional growth and celebrates your success -A fun-filled, energetic environment that's centered in hospitality and high-quality service -Competitive salaries -Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs -Education loan assistance & scholarships -Financial and legal services -Team Member discounts -Health and Wellness resources Full-time benefits include: -Rich benefits package including Medical, Dental, Vision and 401k matching up to 4% -Childcare and eldercare assistance -Flexible spending accounts If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today! Job Description Schedule: Part-time, Monday – Friday (9:00 am–1:00pm or a varying combination totaling 20 hours per week) Job Summary: The Assistant Business Office Manager plays a key part of the team that keeps the community running smoothly by supporting the Business Office Manager (BOM) with the day-to-day human resources, payroll, and accounting tasks. They partner closely with residents, their families and community leadership and staff, ensuring supportive, compassionate, and secure experience, while upholding MBK’s values and principles.

Requirements

High school diploma or GED, required.
1+ years of prior related work experience functioning in a similar role within a similar industry/work environment is essential.
1+ years of fundamental accounting experience/knowledge, preferred.
1+ years of fundamental human resources experience/knowledge, preferred.
Working knowledge and understanding of HR, payroll, and accounting requirements.
Demonstrated proficiency using Microsoft Office Suite (e.g., Word, Excel, and Outlook) and operating standard office equipment.
Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Valid state issued driver’s license and valid insurance or reliable method of transportation.
Must have excellent written and verbal communication skills, including the ability to speak, write and read English and must be comfortable with speaking in public settings and presenting to small groups.
Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests.
Must possess strong organizational, problem solving, and time management skills.
Must possess the ability to make sound, independent decisions when circumstances warrant, remain calm and effectively manage conflicts, stressful or emergency situations.
Ability and willingness to work independently without direct oversight and supervision.
Must present a positive and professional image.
Must be mobile and able to perform the physical requirements of the job, including standing, walking, bending, kneeling, squatting, reaching overhead, and repetitive motion, with or without accommodation.
Ability to move intermittently throughout the workday, in the community and between neighborhoods.
Ability to sit and work at a computer for prolonged periods.
Ability to lift and carry up to 50 pounds and push up to 250 pounds, with or without accommodation, as necessary.
Ability to assist in the physical movement of residents during routine transfers and in emergency situations.

Nice To Haves

College degree in business or related field, preferred.
1+ years of fundamental accounting experience/knowledge, preferred.
1+ years of fundamental human resources experience/knowledge, preferred.

Responsibilities

Perform daily financial transactions and accounting support tasks related to accounts receivable (A/R), accounts payable (A/P), ensuring accuracy and timely processing.
Coordinate and process resident billing and vendor payments, including new resident admissions paperwork, and follow up on overdue accounts and collections.
Prepare and reconcile daily bank deposits, payment ledgers, financial reports, and preliminary financial data for management reports.
Assist BOM with budget tracking, variance analysis and coordinating with Corporate to resolve resident billing and payment discrepancies.
Support the payroll function by resolving basic time clock issues, confirming, and tracking hours worked, inputting Paid Time Off, and assisting in the timely transmission of payroll information; report labor discrepancies to the BOM and leadership.
Perform core Human Resources (HR) administration including managing job applications, posting openings, scheduling, and coordinating interviews, processing pre-employment checks, coordinating initial new hire orientation and required paperwork with Department Heads and assisting with leave occurrence documentation.
Maintain and organize resident and employee files tracking required wage changes, tax withholdings, licensing, and certification documents, ensuring security and completeness.
Coordinate the daily operations and scheduling of the front desk department, under the direction of the BOM, and in accordance with community policies and procedures.
Assist the BOM and coordinate with Executive Director, Department Heads, and Corporate Office, gathering necessary documentation for any community legal issues (e.g., subpoenas, unemployment, labor, and disability claims).
Maintain and update the staff roster for licensing (as required by the state) and the OSHA binder to ensure all worker compensation claims are filed and managed in accordance with community policy, reporting status updates to the BOM.
Assist in managing employee benefit programs by coordinating employee communication, processing timely plan enrollments and terminations, assisting with the recouping of employee deductions, and maintaining organized insurance files.
Assist in new resident move-in processes, including financial paperwork.
Identify opportunities to streamline office procedures for greater efficiency.
Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with Federal, State, and Local regulations, and company policies and procedures concerning the department.
Promote and lead with a spirit of teamwork and open communication in alignment with MBK principles and core values.
Perform other job duties or special projects as assigned or requested by Supervisor.

Benefits

Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates your success
A fun-filled, energetic environment that's centered in hospitality and high-quality service
Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts