Assistant Business Office Manager
About The Position
The Assistant Business Office Manager assists the Business Office Manager in the overall administrative, billing, accounting, and payroll functions of the business office in accordance with all applicable laws, regulations, and Life Care standards. This role involves assisting with Medicaid and Private Billing, Medicaid Claims research and follow-up, and Private Collection Calls. The position requires proficiency in Microsoft Word, Excel, and e-mail, the ability to make independent decisions, and knowledge of administration practices and procedures, as well as the laws, regulations, and guidelines governing administration functions in a post-acute care facility. The Assistant Business Office Manager is responsible for patient accounts, maintaining the facility checkbook, reconciling it regularly, and assuming the duties of the BOM in their absence. They must exhibit excellent customer service, a positive attitude, and assist in patient evacuation. The role also requires understanding and following company policies, including harassment and compliance procedures, and promoting a culture of integrity.
Requirements
- High school graduate or equivalent
- Experience in Medicare and Insurance Billing required
- Proficient in Microsoft Word, Excel, and e-mail
- Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the business office
- Make independent decisions when circumstances warrant such action
- Knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing administration functions in the post-acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
- Perform proficiently in all competency areas including but not limited to: general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
- Promotes a culture of integrity, maintains an “open door” policy, and does not participate in or allow retaliation against those who report good faith concerns
- Actively implements the compliance program and Code of Conduct and ensures 100% participation by department staff
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively in an interdisciplinary team
- Read, write, speak, and understand the English language
- Lift 20 lbs floor to waist
- Lift 20 lbs waist to shoulder
- Lift and carry 20 lbs
- Push/pull 20 lbs
Nice To Haves
- Associate’s degree or equivalent experience preferred
- One (1) year in post-acute care or other geriatric-related field preferred
Responsibilities
- Assist with Medicaid and Private Billing
- Medicaid Claims Research & Follow Up
- Private Collection Calls
- Assist the Business Office Manager in the overall administrative, billing, accounting, and payroll functions of the business office
- Post payments and charges to patient ledgers
- Balance daily receipts
- Collect delinquent accounts
- Evaluate need for and refer delinquent accounts to collection agencies
- Maintain facility checkbook and reconcile checkbook regularly
- Responsible for patient accounts
- Assume the duties of the BOM in his/her absence
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
- Promotes a culture of integrity, maintains an “open door” policy, and does not participate in or allow retaliation against those who report good faith concerns
- Actively implements the compliance program and Code of Conduct and ensures 100% participation by department staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
