Assistant Business Office Manager

PACS•Wilmington, DE

1d•Onsite

About The Position

At St. Francis Healthcare, we are committed to excellence in facility operations and resident care. We are seeking a highly organized, detail-oriented, and dependable Assistant Business Office Manager to join our team on a part-time basis. If you possess strong administrative skills, experience with healthcare billing, and leadership capabilities, we welcome your application.

Requirements

Previous experience in a healthcare business office, long-term care facility, or skilled nursing environment is highly preferred.
Familiarity with Medi-Cal/Medicaid applications, TARs, managed care authorizations, and resident trust funds.
Strong supervisory skills with the ability to assign tasks, follow up on results, and manage a small team.
Excellent interpersonal skills to work harmoniously with staff, residents, families, and facility administration.
High level of integrity, strong organizational skills, and strict adherence to confidentiality/HIPAA guidelines.

Responsibilities

Participate in routine billing and payment processes, including the accurate preparation of bank deposits.
Assist in managing the resident trust fund, which includes printing and distributing monthly financial statements.
Actively undertake collection activities for bad debts and outstanding accounts.
Obtain managed care, Medi-Cal, or Medicaid authorizations, including managing bedholds.
Assist residents and families with the Medi-Cal or Medicaid application process.
Track Medi-Cal and Medicaid redeterminations to ensure continuous coverage.
Prepare Treatment Authorization Requests (TARs) accurately and as needed.
Maintain the facility census and promptly report all resident status changes.
Complete daily operational requirements by scheduling and assigning tasks to employees, following up closely on work results.
Attend facility stand-up meetings at the request of the Administrator.
Assist with the overall supervision, management, and leadership of the business office staff.
Supervise business office personnel daily, including taking appropriate, policy-aligned disciplinary measures when necessary.