ABM Shoes, Chanel

Saks Fifth Avenue
$70,915 - $88,644Onsite

About The Position

The Assistant Business Manager is a brand ambassador for the vendor in Bergdorf Goodman playing a role in building and developing an exceptional team that consistently provides superior client service and ensures the boutique exceeds defined performance targets while delivering the BG and vendor brand experience. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services.

Requirements

  • Brand ambassador for the vendor in Bergdorf Goodman
  • Build and develop an exceptional team
  • Consistently provide superior client service
  • Ensure the boutique exceeds defined performance targets
  • Deliver the BG and vendor brand experience
  • Customer service
  • Selling ceremony
  • Monthly scheduling
  • Clinic/meeting attendance
  • Follow up on daily task completion
  • Achieve sales goals for BG and the vendor brand
  • Achieve each homebase associate’s goals
  • Client facing events and experiences
  • Seasonal buy reviews
  • Advance and reserve requests
  • Vendor trainings
  • Collection launches
  • Seasonal marketing messaging
  • Operations
  • Business recaps
  • Executive summaries
  • Seller communication
  • Keep proprietary information within BG
  • Utmost discretion in all communication

Responsibilities

  • Promotes the vision and culture of BG, while balancing the alignment of loyalty to the BG brand and being a champion of the vendor brand
  • Manages assistant team for CHANEL Sellers; provides coaching, training and development in all aspects of their roles including customer service, selling ceremony, monthly scheduling, clinic/meeting attendance, and follow up on daily task completion.
  • Participates in the execution of strategy to achieve sales goals for BG and the vendor brand and the achievement of each homebase associate’s goals (this includes sales volume, and any defined KPIs)
  • Participates in the partnership and execution between BG and the vendor on all client facing events and experiences
  • Partners with Business Manager to facilitate seasonal buy reviews while managing advance and reserve requests
  • Ensures Associates attend all vendor trainings including collection launches, seasonal marketing messaging, the selling ceremony and operations
  • Contributes to all Business recaps to communicate to all critical stake holders through executive summaries and seller communication
  • Keeps proprietary information within BG, utilizing the utmost discretion in all communication

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • basic life insurance
  • supplemental life insurance
  • disability insurance
  • a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
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