Assistant Business Manager

Tarragon Property Services•South Hill, WA

3d•Onsite

About The Position

Join Tarragon Property Services as an Assistant Business Manager and be part of a team that values your skills, supports your growth, and offers long-term stability. We are looking for an individual who is willing to learn, take initiative, and make a difference. This role involves working closely with the Business Manager to learn all aspects of property management, including administrative and financial duties, supervising staff, and managing the property in the Business Manager's absence. You will also be involved in inspecting properties, collecting rent, processing invoices, managing delinquent accounts, maintaining resident files, supporting marketing efforts, participating in leasing activities, and assisting with resident relations.

Requirements

Business, hospitality or property management background preferred.
Excellent communication, organizational and leadership skills required.
Computer literacy required.
A high school diploma or equivalent is required.
Ability to engage in a variety of tasks simultaneously and to consistently meet deadlines.
Ability to work independently and use good judgment to know when to ask for help and/or guidance.
Ability to interact professionally with employees, tenants, owners, customers, and vendors.
Strong written and verbal skills including ability to deliver well written reports and business correspondence.
Ability to present numerical data effectively.
Speaks clearly and persuasively in positive or negative situations; listens well and gets clarification when necessary.
Changes approach or method to best fit the situation or circumstances; Able to deal with frequent change, delays or unexpected events.
Follows instructions, responds to management direction; Takes responsibility for own actions and in completion of tasks.
Is a team player; volunteers readily; seeks increased responsibilities; asks for assistance and offers help when needed or able.
Ability to read, write and speak English fluently.

Nice To Haves

Proficiency in preparing Word documents and Excel spreadsheets in addition to property management software is preferable.
Yardi Voyager software experience is highly desired but not required.

Responsibilities

Work closely with the Business Manager to learn all aspects of property management, including administrative and financial duties.
Supervise staff and manage the property when the Business Manager is absent.
Regularly inspect common areas, units, and grounds; provide improvement recommendations.
Collect and post rent payments from current and former residents; charge deposits and move-in fees.
Make daily deposits for rent and miscellaneous income.
Code and process community invoices in Avid; track paid invoices and forward them for approval when needed.
Deliver non-payment notices to delinquent residents and perform follow-up on late rent or evictions; work on past-due receivables.
Maintain knowledge of state laws related to delinquent account collections.
Enter daily resident information (traffic, move-ins, move-outs, unit conditions, etc.).
Maintain current and past resident files; update Weekly Property Reports; organize older documents.
Assist in ensuring leases and addendums are accurate (names, addresses, rates, etc.).
Support marketing efforts with ideas for promotions, advertising, and rate adjustments.
Participate in leasing activities and stay informed about market trends and competitors.
Assist the Manager with renewal efforts for current residents.
Analyze slow-leasing units and recommend solutions.
Demonstrate strong leadership to earn respect from leasing and maintenance staff.
Help handle resident service requests and concerns.
Follow up with new and current residents to maintain positive relationships.
Always represent the company professionally.
Maintain a courteous, professional attitude with residents, coworkers, and the public.
Ensure renters insurance compliance.
Use Yardi E-Learning for training and development.