Assistant Building Engineer

Leisure World of Maryland•Silver Spring, MD

1d•Onsite

About The Position

The Assistant Building Engineer provides the knowledge and skills required to maintain, repair and replace building systems equipment associated with all HVAC and mechanical systems within assigned residential building(s) (Mutual) that comprise Leisure World of Maryland Community. Responsibilities include assisting in, performing or overseeing the performance of the maintenance and repair of such systems as: air conditioning, heating, plumbing, electrical lighting, utilities, elevators (as applicable), fire sprinkler, standpipe, hot water heaters, electric door answering system, fire alarm system, garage door openers, and other various building equipment/systems that can normally be found in a residential building. The position is required to provide input and assistance to the Building Engineer and other assigned maintenance staff as required for the overall upkeep and repair of the building(s) (Mutual). Also included is the requirement to assist in the day-to-day oversight of any contractors hired to work these same building systems. The Assistant Building Engineer provides on call emergency coverage and back up as required. Other areas of responsibility include assistance in the execution and implementation of the preventative maintenance program, physical work associated with the preventative maintenance, responding to resident requests and recurring resident complaints; troubleshooting, and repair of building systems and components; work order management; documentation and recording of systems status and inspections to comply with various tenant accreditations. This position interacts and checks in daily with the Building Engineer, Property Manager, and Maintenance Assistants assess priorities for service calls, assignments and regular communication needed between various members of the building(s) Mutual assigned staff. Works under the direction of the Building Engineer and in collaboration with the Property Manager to establish other long-term needs, coordination of multiple assignments and establish plans and timelines for resolution of various recurring building issues. This position requires a customer service approach in dealing with a wide variety of owner, resident, renter, and contractor issues. Communication (oral and written), effective listening, problem solving, dispute resolution skills are required to be successful in this position. The Assistant Building Engineer is required to interact effectively with LWMC management, staff, peers, and upon request the Board of Directors.

Requirements

Five (5) or more years of experience in the maintenance of residential building(s) including troubleshooting, repair, and maintenance of associated building systems.
Customer service approach in dealing with a wide variety of owner, resident, renter, and contractor issues.
Communication (oral and written) skills.
Effective listening skills.
Problem-solving skills.
Dispute resolution skills.

Nice To Haves

3rd Class Engineering License preferred.

Responsibilities

Maintain, repair, and replace building systems equipment associated with all HVAC and mechanical systems within assigned residential building(s).
Perform maintenance and repair of systems including air conditioning, heating, plumbing, electrical lighting, utilities, elevators, fire sprinkler, standpipe, hot water heaters, electric door answering system, fire alarm system, garage door openers, and other various building equipment/systems.
Provide input and assistance to the Building Engineer and other assigned maintenance staff for the overall upkeep and repair of the building(s).
Assist in the day-to-day oversight of any contractors hired to work on building systems.
Provide on-call emergency coverage and backup as required.
Assist in the execution and implementation of the preventative maintenance program.
Respond to resident requests and recurring resident complaints.
Troubleshoot and repair building systems and components.
Manage work orders.
Document and record systems status and inspections.
Interact and check in daily with the Building Engineer, Property Manager, and Maintenance Assistants to assess priorities for service calls and assignments.
Communicate regularly with various members of the building(s) Mutual assigned staff.
Collaborate with the Property Manager to establish long-term needs, coordinate multiple assignments, and establish plans and timelines for resolution of recurring building issues.
Interact effectively with LWMC management, staff, peers, and the Board of Directors.