Assistant Branch Manager

Heritage Landscape Supply Group•Livermore, CA

15d•$25 - $32•Onsite

About The Position

The Assistant Branch Manager (ABM) at Heritage plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. Up to 25% travel to regional meetings, customer worksites and branch locations to support operational excellence, relationships, and branch/team development.

Requirements

Minimum of 2 years (or more) experience in a warehouse, distribution, or supervisory/assistant management role.
Ability to pass criminal background and pre-employment drug screening.
High school diploma or equivalent required.

Nice To Haves

Prior experience in Landscape Distribution, or related industry preferred.
Associate or bachelor’s degree in business administration, Supply Chain, or related field considered beneficial but not required.

Responsibilities

Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.
Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.
Ensure adherence to company policies, safety standards, and operational procedures. Maintain a safe, organized, and efficient warehouse and branch environment.