Assistant Branch Manager

Dupont Community Credit Union•Waynesboro, VA

12d•$57,872 - $68,085•Onsite

About The Position

DuPont Community Credit Union (DCCU) is currently seeking qualified candidates for an Assistant Branch Manager to join our retail team at one of our Harrisonburg locations. We’re searching for an Assistant Branch Manager to ensure the efficient daily operation of a full-service member center.

Requirements

Ability to work and multitask in a fast-paced environment.
Leadership ability and supervisory skills
Aptitude for effective employee development
Effective written and verbal communication skills
Ability to assess needs and implement plans.
Ability to work with confidential information.
Professional attitude and appearance
A strong entrepreneurial spirit and a passion for creating an exceptional service culture.

Nice To Haves

College degree preferred/or related work experience
Retail experience preferred

Responsibilities

Uphold expected service delivery through active engagement and coaching of branch staff.
Maintain service flow in branch environment by being active on the floor with staff.
Coach/counsel staff regularly and effectively document the sessions to assist with their daily growth and improve sales performance.
Partner with the branch manager to develop a market specific business plan.
Assist the branch manager in the completion of performance appraisals.
Provide feedback to the branch manager on process improvements that can improve the member and employee experience.
Attend or participate in necessary compliance training, including but not limited to Bank Secrecy Act, OFAC and Privacy.